The Service Material Coordinator (SMC) will arrange and accelerate the flow of equipment, materials, parts, assemblies, and other items according to technician schedules or client priorities. Will compile and keep equipment/material manuals or computerized records. Checks technician schedules, project related information and confirm with others team members to determine requirements for project. Identify overdue materials and track materials for both jobs and vehicle truck stock. Keeps internal inventory records accurate and up to date.

About Williams:

Williams Plumbing and Heating is the best plumbing and HVAC service team in the Gallatin Valley. Specializing in home service and repair, we ensure every customer’s plumbing, heating, and cooling systems do what they should do: provide comfort and peace of mind. With over 40 years of experience, we know this community better than anyone — and our expertise outmatches anyone in the industry. We prioritize knowledge and training. We take pride in strong customer relationships. And we never tire of delivering quality, timely, and honest work.

What You'll Do:

• Verify job information, approve, and process Purchase Orders in Service Titan.
• Change or update material order statuses in Service Titan.
• Processing warranties and returns with our Williams warehouse. This also includes material returns and credit tracking with approved vendors.
• Tool inventory and truck inventory management.

• Safety equipment coordination.
• Visual audit of staged material.
• Backup for other office roles within Service Department such as Technician Support Specialist, and sometimes the Client Support Specialist.
• Other: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What You Bring:

• Communicate and provide information for supervisors, peers, or team members by telephone, in written form, e-mail, or in person.
• Some knowledge of the practices, methods, materials, and equipment of the plumbing trade. (Preferred)
• Active Listening. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, retaining and applying guidance and directions.
• Proficient with software and company platforms such as Microsoft.

• Strong adherence to key company processes.
• Good at making decisions and problem solving.
• Observing, receiving, and otherwise obtaining substantial information from all relevant sources to ensure the department remains effective and efficient.
• Ability to work both independently and as part of the team.
• Attention to detail, accuracy, and thoroughness in completing work tasks.

• Productive time management awareness, and able to prioritize tasks.

Work Environment and Physical Demands:

• Continually working near moving mechanical parts in a warehouse environment.
• Must be able to lift, push, pull or carry objects, use abdominal and lower back muscles to provide support over time without fatigue. Able to lift up to 50lbs.
• Requires functional manual dexterity (hand, hand with arm, two hands) and multi-limb coordination.

• Must be able to quickly move arms and legs.
• Environmental fluctuations in temperatures based on Montana’s seasonal changes.
• Open office space and warehouse with flowing traffic that may have moments of increased noise and distraction.

Special Requirements: Must possess (with an appropriate record), or can obtain, a valid state driver’s license prior to employment.

What We Offer:

• Competitive Wage ($21-25/hr DOE)
• Medical Insurance - 3 affordable plans with HSA and FSA options available
• HSA Employer Contribution of $600/$1,200 (Individual/Family) if selecting the HDHP HSA plan
• Dental & Vision
• Employer 401(k) match up to 8%
• Paid Time Off & 6 Paid Holidays
• Co-workers committed to teamwork, success, and individual responsibility
• Opportunity to live and play in the “Last Best Place”