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Wild Dunes Resort
Isle of Palms, SC | Full Time
4 Months Ago
Revenue Manager
Wild Dunes Resort Isle of Palms, SC
Full Time 4 Months Ago
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Wild Dunes Resort is Hiring a Revenue Manager Near Isle of Palms, SC

Description

The Revenue Manager provides support to the Director of Revenue Strategy in the areas of pricing, distribution, revenue optimization, e-marketing, reservation sales, analysis, evaluation, and resources necessary to achieve the hotel’s top-line revenue objectives. In this role, there will be a specific emphasis on Property Management Revenue. The Revenue Manager will always conduct him/herself in a manner that supports the goals of the hotel.

The Revenue Manager shall always strive to provide exceptional service to both internal and external guests. S/he will be responsible for exemplifying the Wild Dunes Resort Culture as well as promoting Wild Dunes Resort as both the Destination and Employer of Choice!

Essential job Functions:Pricing and Analytics
  • Work jointly with the property DORO, ROC team, and RVPSM or RDOSM to analyze findings of daily metrics to implement a results-driven action plan.
  • Development and execution of a strategic (demand-based) pricing plan for all room categories, with a focus on property management.
  • Utilize key 3rd party reports (STR, Hotelligence, rate shopping tool) to aid in effectively pricing units.
  • Understand the hotel’s defined competitive market and defined comp sets and their relevance to each hotel/resort based on current/future market conditions and industry changes and fluctuations.
  • Utilize transient KPI report to identify trends as an early warning system to where future rooms/ancillary revenue opportunities may lie.
  • On an annual basis, participate in the crafting of the business plan, and provide guidance to the mix of business, average daily rate, rate positioning, and overall revenue and penetration strategies.
  • Maintain a strategy board with the Revenue Analyst to ensure property rates and restrictions are in alignment with overall demand, market pricing, hotel inventory, and rate parity across all distribution channels are adhered to.

Group Optimization

  • Implement a group evaluation process to manage group inventory and rates based on key factors such as rooms/space ratio, pattern, ancillary contribution, etc. for the group sales team to utilize for a minimum period of twelve-eighteen months always. Run and participate in Daily Business Review meetings with the Sales Team.
  • Facilitate a group block management program to ensure contracted blocks are being maintained, forecasted, yielded, and released at appropriate times, in a coordinated effort with the Group Rooms Controller.

Electronic Distribution

  • Develop and maintain an electronic distribution strategy to include 3rd party internet content and positioning, market manager relationships, and GDS distribution.
  • Monitor all electronic distribution sites on a regular basis to ensure all transient rates and available room types are loaded and accessible.
  • Work directly with key partners to implement a results-driven action plan to yield during high-demand times as well as implement strategies during lower-demand times to steal share.

Leadership

  • Ability to effectively communicate challenges that arise in either property performance or processes to the DORO, GM, DOSM, RVPSM, and property ROC team.
  • Be able to influence change and demonstrate a sense of accountability and level of comfort during interactions with key stakeholders both at the property as well as the regional and corporate offices.
  • Promote a ROC community on-property by taking ownership and accountability of all reports that are produced and ensuring meeting participation is solid.
  • Foster a cooperative working relationship with local competitor hotels in order to promote referrals as well as keep abreast of market demand and trends.
  • Develop and maintain a positive rapport with Hyatt hotels, corporate offices, as well as all market managers of utilized distribution channels, to build a strong, mutually beneficial partnership.
  • Partner directly with key constituents within the hotel to ensure ancillary revenue objectives are being met.
  • Effective development and management of the Revenue Analyst.

Skills and Abilities

  • Strong written and oral skills
  • Proficient in Excel
  • Willingness to travel 1-2 overnight trips a year for continuing education programs
  • Comprehensive understanding of demand evaluation and effective pricing
  • Ability to evaluate and execute a results-driven action plan
  • Experience managing projects independently and presenting conclusions to fellow colleagues, property ROC teams, and Regional support teams.
  • The ideal candidate would also possess basic knowledge of key sales and revenue systems (Springer-Miller, World NXT, Reserve, EZ Links, RMT) The colleague is held accountable for all duties of this job and other duties as assigned.

Requirements

Experience & Education:
  • 2 years of on-property hotel revenue management and e-commerce discipline focus
  • Extensive hotel experience with Excel
  • Bachelor’s degree with hospitality and/or e-commerce specialization preferred, but not required

Job Requirements:

  • Must be authorized to work in the United States
  • Must be at least 18 years old
  • Must be able to speak, write and understand English
  • Must be able to accurately follow instructions, both verbally and written
  • Must possess excellent communication skills
  • Must be professional in appearance and demeanor
  • Must be able to work under pressure
  • Must be able to work in a fast-paced environment
  • Must have excellent listening skills
  • Must always ensure a teamwork environment
  • Ability to work a flexible schedule that may include evenings, weekends, and holidays
  • Must have the ability to deal effectively and interact well with guests and Colleagues
  • Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner
  • Must have a passion for creating an exceptional experience for all guests

Colleagues who are hired at Wild Dunes Resort will be verified through the federal E-Verify system.

Working Conditions:

  • While primarily an indoor job, must be able to work at outdoor locations on occasion, walking on uneven surfaces;
  • Must be able to work in either hot or cold conditions
  • Must be able to stand on feet and walk throughout the day
  • Must be able to perform simple grasping, fine manipulation, reaching, and repetitive hand & arm movements constantly; squeezing and overhead reaching occasionally
  • Must be able to twist and bend frequently, and squat occasionally

Source: Hospitality Online

Job Summary

JOB TYPE

Full Time

POST DATE

11/12/2022

EXPIRATION DATE

12/10/2022

WEBSITE

stecfamily.com

HEADQUARTERS

Holly Springs, NC

SIZE

<25

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The following is the career advancement route for Revenue Manager positions, which can be used as a reference in future career path planning. As a Revenue Manager, it can be promoted into senior positions as a Revenue Cycle Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Revenue Manager. You can explore the career advancement for a Revenue Manager below and select your interested title to get hiring information.

If you are interested in becoming a Revenue Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Revenue Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Revenue Manager job description and responsibilities

A revenue manager uses market data to set pricing or business strategy.

02/15/2022: Anderson, IN

Revenue managers oversee the process of collecting and organizing analytical data related to an organization’s revenue, sales, and other financial activities.

01/25/2022: San Jose, CA

An on-site revenue manager can benefit from firsthand knowledge of the market and activities at the hotel, but, thanks to technology, hotels can leverage the skills of a corporate revenue manager with great results.

02/23/2022: Montgomery, AL

Revenue managers also work closely with the Marketing department to create promotional offers and campaigns.

04/15/2022: San Bernardino, CA

Simply, revenue management means predicting consumer behavior to sell the product at an optimal price every day.

04/03/2022: Philadelphia, PA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Revenue Manager jobs

Some revenue management jobs may only require an associate’s degree and work experience.

02/19/2022: Fort Myers, FL

Channels are often closely tied to the customer segments that use them, so depending on the product type, a revenue manager can choose a channel and set prices for a particular segment of a target audience.

03/10/2022: Evansville, IN

Using data analysis and predictive analytics.

01/20/2022: Chicago, IL

Channel and overbooking management.

01/22/2022: Amarillo, TX

Without understanding that psychology should be at the center of revenue strategy, a revenue manager can be prone to the “spaghetti method” – throw everything at the wall and see what sticks.

03/03/2022: Sioux City, IA

Step 3: View the best colleges and universities for Revenue Manager.

Florida Southern College
Colby College
Dartmouth College
University of Notre Dame
Western Washington University
Canisius College
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