Overview

Opportunity: Spa Attendant

Maintain the cleanliness of the spa/fitness area which includes the spa, locker rooms, fitness room, and pool area and spa desk according to brand and sustainability standards.

Potential Career Path

Lead Spa Attendant - Spa Concierge – Lead Spa Concierge

Position Requirements

• Immediately greet guest and offer to assist with their needs.
• Maintains the cleanliness and order of the facility to include sweeping, mopping, and vacuuming, and removing waste.
• Restock all linens in locker rooms and appropriate guest areas.
• Escort members/guests to changing areas in a courteous and timely manner and provides guests with an orientation to the facility.
• Assist in conducting monthly inventory of spa operating and guests supplies as requested.
• Effectively communicate details regarding the facility and its amenities to members and guests.
• Communicate with management of any member, guest, or facility issues.
• Follow sustainability guidelines and practices related to HHM’s Earth View program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Experience

• High school diploma or comparable work experience.
• Previous customer service experience or equivalent training required.

Work Environment and Context

• Work schedule varies and may include working on holidays, weekends and alternate shifts.
• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It