About Us

Located on the world famous San Antonio River Walk, the upscale Westin Riverwalk Hotel offers our associates the opportunity to work in a beautiful location, in a city rich with history and culture. In addition to our health insurance plans and employer matching 401K plan, our associates enjoy a host of on-site benefits that include free meals, free bus passes and heavily discounted parking in a downtown location. Associates at the Westin Riverwalk have access to the Marriott Room Rate Discount program. This program offers room rate discounts at thousands of hotels located throughout the world, with many of these hotels offering a 20% discount for food and beverages. Come join our team! Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply.

Overview

This position ensures that assigned public space and guest room floors are kept fully stocked and clean to provide support to Guest Room Attendants while maintaining Westin standards and exceeding our guests expectations

Responsibilities

• Stock linen closets with amenities and supplies for room attendants; may include taking supplies directly to room attendants.
• Retrieve soiled linen and garbage from Guest Rooms and Room Attendants carts and/or storage closets to dispose of through the linen chute. (stripping rooms for the room attendants)
• Maintain hallways, reporting maintenance issues and special cleaning assignments (i.e. carpet cleaning, etc.)
• Clean stairwells, elevators and hallways free from debris and room service trays
• Complete daily, weekly, monthly, quarterly projects as assigned by Housekeeping Managers/Supervisors
• Deliver guest amenities or special requests to guest rooms (i.e. rollaway beds, baby cribs, refrigerators, toothbrushes/toothpaste)
• Perform any other job related duties as assigned.

Qualifications

• Self-starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Ability to work flexible schedule, including weekends and holidays.
• Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.
• Ability to lift, bend, stoop, walk, push or pull heavy equipment, and stand for extended periods of time with or without reasonable accommodation.
• Lifting may include equipment or furniture weighing up to 100 lbs. with or without reasonable accommodation.
• Ability to comprehend and follow instructions from supervisor.
• Must have the ability to communicate effectively with fellow associates and guests in person or via cellular telephone/radio

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs ​through EyeMed. ​Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. 

Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.