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1 Front Office Associate Job in Mumbai, KY

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Westin Hotels & Resorts
Mumbai, KY | Other
7 Months Ago
Front Office Associate
Other | Accommodations 7 Months Ago
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Westin Hotels & Resorts is Hiring a Front Office Associate Near Mumbai, KY

Job Number 22203587
Job Category Rooms & Guest Services Operations
Location The Westin Mumbai Powai Lake, #2 & 3B Near Chinmayanand Ashram, Mumbai, Maharashtra, India VIEW ON MAPSchedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft.

Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests’ well-being, and we’re energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you’re someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.

Job Summary

JOB TYPE

Other

INDUSTRY

Accommodations

POST DATE

08/09/2022

EXPIRATION DATE

12/15/2022

WEBSITE

westindulles.com

HEADQUARTERS

HERNDON, VA

SIZE

50 - 100

TYPE

Private

CEO

JOEL FULLER

REVENUE

$10M - $50M

INDUSTRY

Accommodations

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Westin Hotels & Resorts
Full Time
$50k-65k (estimate)
1 Month Ago

The job skills required for Front Office Associate include Guest Service, Housekeeping, Accounting, Billing, Transportation, Credit Card, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Office Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Office Associate. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Front Office Associate positions, which can be used as a reference in future career path planning. As a Front Office Associate, it can be promoted into senior positions as a Front Office Manager - Casino that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Office Associate. You can explore the career advancement for a Front Office Associate below and select your interested title to get hiring information.

If you are interested in becoming a Front Office Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Office Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Office Associate job description and responsibilities

Front office associates perform a variety of customer support functions at a business or facility.

03/17/2022: Providence, RI

Front Office Associates are responsible for making sure each guest has a pleasant experience.

02/10/2022: Santa Rosa, CA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Office Associate jobs

A hotel front desk associate may need previous hospitality experience.

04/17/2022: Lubbock, TX

Some entry-level positions can be attained with a high school diploma or an associate’s degree.1 More advanced positions may require a bachelor’s degree.

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Step 3: View the best colleges and universities for Front Office Associate.

Butler University
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