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16 Front Desk Agent Jobs in Romulus, MI

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Westin Hotels & Resorts
Romulus, MI | Other
4 Months Ago
Guru Ram Das Ji LLC
Romulus, MI | Full Time
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Holiday Inn Detroit Metro Airport
Romulus, MI | Full Time
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Springhill Suites Detroit Metro Airport Romulus
Romulus, MI | Full Time
$27k-36k (estimate)
10 Months Ago
Four Points Detroit Metro Airport
Romulus, MI | Full Time
$28k-37k (estimate)
11 Months Ago
La Quinta Inn & Suites Detroit Metro Airport
Romulus, MI | Full Time
$27k-36k (estimate)
0 Months Ago
Pyramid Global Hospitality
Romulus, MI | Full Time
$28k-37k (estimate)
11 Months Ago
Holiday Inn Express Romulus Detroit Airport
Romulus, MI | Full Time
$27k-36k (estimate)
0 Months Ago
Delta Hotels by Marriott/Detroit Metro Airport
Romulus, MI | Full Time
$33k-45k (estimate)
8 Months Ago
Pyramid Global Hospitality
Romulus, MI | Full Time
$28k-37k (estimate)
5 Months Ago
Quality Inn and Suites
Romulus, MI | Full Time | Part Time
$28k-37k (estimate)
7 Months Ago
Pyramid Global Hospitality
Romulus, MI | Full Time
$28k-37k (estimate)
6 Months Ago
Hampton Inn & Suites Romulus/Airport
Romulus, MI | Full Time
$28k-35k (estimate)
11 Months Ago
North American Dental Group
Romulus, MI | Full Time
$35k-44k (estimate)
1 Month Ago
Howard Johnson Hotel
Romulus, MI | Full Time
$27k-36k (estimate)
5 Months Ago
Delta Hotels by Marriott - Detroit Metro Airport Romulus, MI
Romulus, MI | Full Time
$37k-52k (estimate)
8 Months Ago
Front Desk Agent
Other | Accommodations 4 Months Ago
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Westin Hotels & Resorts is Hiring a Front Desk Agent Near Romulus, MI

Additional Information $17.48/hr, Shift: Weekends, holidays, evenings ,
Job Number 22203151
Job Category Rooms & Guest Services Operations
Location The Westin Detroit Metropolitan Airport, 2501 Worldgateway Place, Romulus, Michigan, United States VIEW ON MAPSchedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

JOB SUMMARY

Welcome to our family

As a world-class leader in the travel industry, there’s no better place to make your mark. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family. Here, you will find a place where your personality and ideas are as appreciated as the work you do. Each day will open your mind to a world of possibilities, growth opportunities and the chance to meet people from all corners of the globe.

The impact you’ll make

No matter whether a guest arrives weary from their travels or excited for a vacation, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence.

What you’ll do

  • Organize, confirm and process guest check-ins/ check-outs and adapt for any changes
  • Secure payment, verifying and adjusting billing as needed
  • Provide guests with room and hotel information, directions, amenities and local interests
  • Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff
  • Complete cashier and closing reports, counting the bank at the end of each shift securely
  • Accept and record wake-up calls, delivering to the right department
  • Communicate any emergency, lost item or theft to proper security staff and/or authorities
  • Keep contingency lists in case of emergency and communicate any necessary messages

Perks you deserve

We’ll support you in and out of the workplace by offering:

  • Team-spirited coworkers
  • Encouraging leadership
  • Support to live a life of wellbeing and happiness
  • Opportunities to serve and give back to the community
  • Discounts on hotel rooms, gift shop items, food and beverage
  • Recognition programs

What we’re looking for

  • A warm, people-oriented demeanor
  • A team-first attitude
  • A gift for paying attention to the smallest details

This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

You’re welcomed here

Our highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know you’re important to us. You’ll make an impact in your role, and for that, you’ll be appreciated and valued.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests’ well-being, and we’re energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you’re someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.

Job Summary

JOB TYPE

Other

INDUSTRY

Accommodations

POST DATE

11/28/2022

EXPIRATION DATE

12/12/2022

WEBSITE

westindulles.com

HEADQUARTERS

HERNDON, VA

SIZE

50 - 100

TYPE

Private

CEO

JOEL FULLER

REVENUE

$10M - $50M

INDUSTRY

Accommodations

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Westin Hotels & Resorts
Full Time
$50k-65k (estimate)
1 Month Ago

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If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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When guests are ready to depart, the front desk agent generates their final bills and checks them out.

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The front desk agent can also post charges towards a guest account.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Agent jobs

Check for sold-out dates before promising availability.

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Desk Clerks typically study at similar levels compared with Front Desk Agents.

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Make checklists and to-do lists.

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Seek Out Hospitality Skills Training Opportunities.

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Finally, Add A Summary Or Objective Statement.

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Step 3: View the best colleges and universities for Front Desk Agent.

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