Recent Searches

You haven't searched anything yet.

83 Assistant Front Office Manager Jobs in Atlanta, GA

SET JOB ALERT
Details...
Westin Hotels & Resorts
Atlanta, GA | Other
$41k-55k (estimate)
4 Months Ago
Hyatt
Hyatt
Atlanta, GA | Full Time
$47k-65k (estimate)
4 Days Ago
Omni Hotels & Resorts
Atlanta, GA | Full Time
$47k-64k (estimate)
4 Days Ago
Hyatt Regency Atlanta
Atlanta, GA | Full Time
$52k-70k (estimate)
2 Days Ago
Embassy Suites Centennial Olympic Park
Atlanta, GA | Full Time
$36k-51k (estimate)
1 Week Ago
Method
Atlanta, GA | Full Time
$50k-69k (estimate)
2 Weeks Ago
Hyatt Centric Midtown Atlanta
Atlanta, GA | Full Time
$36k-51k (estimate)
1 Month Ago
Le Meridien Atlanta Perimeter
Atlanta, GA | Full Time
$41k-56k (estimate)
3 Months Ago
Primary Care Center
Atlanta, GA | Full Time
$36k-45k (estimate)
2 Months Ago
Method
Atlanta, GA | Full Time
$50k-74k (estimate)
2 Weeks Ago
Le Meridien Atlanta Perimeter
Atlanta, GA | Full Time
$48k-68k (estimate)
1 Month Ago
DoubleTree Suites by Hilton Hotel Atlanta- Galleria
Atlanta, GA | Full Time
$59k-83k (estimate)
9 Months Ago
Pyramid Global Hospitality
Atlanta, GA | Full Time
$70k-97k (estimate)
10 Months Ago
Courtland Grand Hotel, Trademark Collection by...
Atlanta, GA | Full Time
$36k-51k (estimate)
1 Month Ago
FORTH - Atlanta
Atlanta, GA | Full Time
$41k-56k (estimate)
4 Days Ago
Hilton
Hilton
Atlanta, GA | Full Time
$41k-56k (estimate)
2 Weeks Ago
Sales Bizlab
Atlanta, GA | Full Time
$39k-50k (estimate)
2 Weeks Ago
CareerNet
Atlanta, GA | Full Time
$37k-48k (estimate)
3 Weeks Ago
Northside Hospital
Atlanta, GA | Full Time
$38k-48k (estimate)
0 Months Ago
Hilton Atlanta Airport
Atlanta, GA | Other
$61k-87k (estimate)
3 Months Ago
Primary Care Center
Atlanta, GA | Full Time
$34k-41k (estimate)
1 Month Ago
FORTH - Atlanta
Atlanta, GA | Full Time
$61k-84k (estimate)
4 Days Ago
Hilton
Hilton
Atlanta, GA | Full Time
$51k-75k (estimate)
3 Months Ago
Northside Hospital
Atlanta, GA | Full Time
$34k-43k (estimate)
5 Months Ago
Hilton
Hilton
Atlanta, GA | Full Time
$50k-74k (estimate)
Just Posted
Cornerstone Performance Center LLC
Atlanta, GA | Full Time
$65k-85k (estimate)
3 Weeks Ago
Assistant Front Office Manager
Apply
$41k-55k (estimate)
Other | Accommodations 4 Months Ago
Save

sadSorry! This job is no longer available. Please explore similar jobs listed on the left.

Westin Hotels & Resorts is Hiring an Assistant Front Office Manager Near Atlanta, GA

Job Number 22218540
Job Category Rooms & Guest Services Operations
Location The Westin Peachtree Plaza Atlanta, 210 Peachtree St. NW, Atlanta, Georgia, United States VIEW ON MAPSchedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management

JOB SUMMARY

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Supporting Management of Front Desk Team

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.

• Ensures employee recognition is taking place on all shifts.

• Establishes and maintains open, collaborative relationships with employees.

Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals

• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

• Develops specific goals and plans to prioritize, organize, and accomplish your work.

• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

• Strives to improve service performance.

• Collaborates with the Front Office Manager on ways to continually improve departmental service.

• Communicates a clear and consistent message regarding the Front Office goals to produce desired results.

• Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.

• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Ensuring Exceptional Customer Service

• Provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Serves as a role model to demonstrate appropriate behaviors.

• Sets a positive example for guest relations.

• Displays outstanding hospitality skills.

• Empowers employees to provide excellent customer service.

• Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.

• Provides feedback to employees based on observation of service behaviors.

• Handles guest problems and complaints effectively.

• Interacts with guests to obtain feedback on product quality and service levels.

Managing Projects and Policies

• Implements the customer recognition/service program, communicating and ensuring the process.

• Ensures compliance with all Front Office policies, standards and procedures.

• Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.

Additional Responsibilities

• Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluating results to choose the best solution and solve problems.

• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

• Functions in place of the Front Office Manager in his/her absence.

• Communicates critical information from pre- and post-convention meetings to the Front Office staff.

• Participates in department meetings.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests’ well-being, and we’re energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you’re someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.

Job Summary

JOB TYPE

Other

INDUSTRY

Accommodations

SALARY

$41k-55k (estimate)

POST DATE

11/27/2022

EXPIRATION DATE

01/14/2023

WEBSITE

westindulles.com

HEADQUARTERS

HERNDON, VA

SIZE

50 - 100

TYPE

Private

CEO

JOEL FULLER

REVENUE

$10M - $50M

INDUSTRY

Accommodations

Show more

Westin Hotels & Resorts
Full Time
$50k-65k (estimate)
1 Month Ago

The job skills required for Assistant Front Office Manager include Front Office, Guest Service, Customer Service, Communication Skills, Customer Satisfaction, Coaching, etc. Having related job skills and expertise will give you an advantage when applying to be an Assistant Front Office Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Assistant Front Office Manager. Select any job title you are interested in and start to search job requirements.

For the skill of  Front Office
DT Chiropractic
Full Time
$43k-59k (estimate)
Just Posted
For the skill of  Guest Service
Pilot Flying J
Full Time
$30k-38k (estimate)
Just Posted
For the skill of  Customer Service
Aya Healthcare
Full Time
$66k-82k (estimate)
Just Posted
Show more

If you are interested in becoming an Assistant Front Office Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Assistant Front Office Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Assistant Front Office Manager job description and responsibilities

Prioritize and delegate daily work responsibilities to front desk staff.

04/18/2022: Gary, IN

Train and guide front desk staffs to provide quality customer services.

02/02/2022: Casper, WY

Assistant Front Office Managers monitor front desk operations and supervise front office employees.

03/23/2022: Savannah, GA

The Assistant Front Office Manager oversee various tasks to ensure the smooth operations of a hotel or physicians front desk area.

01/24/2022: Rockford, IL

Assistant Store Managers complete management and organizational tasks that support the efficiency of a store operation and promote a great shopping experience for store patrons.

02/14/2022: Omaha, NE

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Assistant Front Office Manager jobs

Aspiring applicants should know that it will be part of their task to explain all hotel policies and pricing to front office staff once hired as a Assistant Front Office Manager.

04/08/2022: Nashville, TN

Keep browsing and reading to learn more about some task and responsibilities as an assistant front office manager.

01/19/2022: San Bernardino, CA

Gain relevant office management experience.

02/24/2022: San Diego, CA

Become proficient with Microsoft Outlook, Excel and Word.

03/17/2022: Saginaw, MI

Candidates who has a superior attention to detail whp can contribute organizational and communication skills to support the smooth and efficient functioning of an office can be an edge when applying for Assistant Front Office Manager role.

01/27/2022: San Bernardino, CA

Step 3: View the best colleges and universities for Assistant Front Office Manager.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
Show more