Description

JOB SUMMARY

The LPN is responsible for assisting the physician* with direct patient care and conducting office/hospital procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Identify self to internal and external customers by wearing identification badge at all times.
• Greet patients with courtesy and respect. Answer questions and direct requests appropriately and efficiently.
• Assist physician* with direct patient care; assist with exams.
• Obtain history, drug allergies, current medications and vital signs from patient.
• Set up and assist with office surgical procedures; remove sutures, staples, change dressings.
• Document exam and treatment protocol, including operative discussion.
• Educate patient regarding visit, exam, treatment and medications, to include side effects, procedures, testing (including pre-op and post-op care).
• Answer incoming telephone calls and,
• Take message if appropriate and document
• Determine status of patient’s systems, and direct care accordingly, i.e. inform doctor if immediate care is needed, offer work-in versus routine appointment, and refer patient to emergency room for emergent issues.
• Assure scheduling of surgeries, x-rays and labs.
• Report lab and x-ray results to patient.
• Track diagnostic procedures to assure that patients have had all diagnostic studies performed, reviewed by physician* and patient notified of results within a timely manner.
• Notify patients of unexpected delays in their appointment; offer to reschedule appointment when appropriate.
• Informs physician* of patient and office status to assure a timely flow of patients.
• Call in prescriptions to pharmacy if appropriate.
• Adjust schedules according to physician* request.
• Clean and sterilize instruments.
• Anticipate departmental needs and improve office efficiency by assisting other staff as necessary.
• Completes office/hospital charge slips with appropriate diagnosis/CPT code and submits for data entry on a daily basis.
• Other duties as assigned. 

*Physician has the option to delegate this responsibility to a mid-level provider.

CORPORATE CULTURE RESPONSIBILITIES

• Follow established corporate and department-specific policies and procedures.
• Attend all corporate and department-specific required training.
• Uphold MCC’s Purpose, Values, and Vision.
• Abide by MCC’s Corporate Culture Responsibilities.
• Perform other duties as may be assigned cheerfully and willingly.

Requirements

EDUCATION/EXPERIENCE REQUIREMENTS

• Graduate of Licensed Practical Nursing program, with an Associate’s degree.
• Two years clinical experience.
• Must be licensed by the State of Florida as a Licensed Practical Nurse prior to hire and/or transfer into an LPN position and maintain licensure throughout employment in this position.
• Must hold and maintain Healthcare Provider Basic Life Support (CPR and AED) certification.

KNOWLEDGE, SKILLS AND ABILITIES

• Displays customer services skills, strong interpersonal skills, close attention to detail, and excellent verbal and written communication skills.
• Be a person of integrity and character, willing to embrace change and make a positive impact in the lives of patients and co-workers.
• Ability to work with staff members at all levels of the organization in a cooperative, team-oriented manner.
• Preferred ability of typing 40 cwpm
• Proficient in use of English language both in written and verbal communication. 
• Must be able to communicate with individuals of varying socio-economic backgrounds.
• Displays ability of giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Professional demeanor and recognition of privacy considerations for patients and families.
• Familiarity with standard concepts, practices and procedures within nursing field.
• Compliance with hospital regulations and mandatory training/certifications. 

PHYSICAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS

• Strength (Lift/Carry/Push/Pull): Medium (exerting up to 50 pounds of force occasionally)
• Standing/Walking: Occasionally; activity exists up to 1/3 of the time
• Keyboarding/Dexterity: Frequently; activity exists from ¾ of the time
• Ability to look at a computer screen for extended periods.
• Ability to perform constant repetitive hands and finger motions.
• Ability to perform physical labor, including, but not limited to: holding, stooping, kneeling and occasional lifting of up to 50 pounds without mechanical aid, for an extended period of time.
• Ability to work in various positions (standing, sitting, bending, and walking) for extended periods of time.
• Talking (Must be able to effectively communicate verbally): Yes
• Seeing: Yes
• Hearing: Yes

EMOTIONAL REQUIREMENTS OF THE ESSENTIAL JOB FUNCTIONS

• Must exhibit stable work behaviors daily.
• Must possess adequate individual coping skills.
• Ability to remain calm and professional regardless of workload or time constraints.
• Must be able to work under stress and remain calm and professional.

WORK ENVIRONMENT

• Exposed to frequent and constant interruptions in daily functions/schedule. 
• Must be available to customers and staff throughout the day. 
• May be required to work extended hours to meet department needs
• Clinical/Medical practice back office operations.