The Wesleyan is hiring and we are looking for passionate, caring, and energetic individuals like YOU! In seeking to fulfill our life mission, our guiding principles are clear – the community we serve and those we serve with are valuable. As a part of The Wesleyan, you will have a unique opportunity to share our vision and mission of assisting those in need with an organization abundant in opportunity for growth.

We are currently looking for a Part-Time Job Weekend Receptionist to work within our Assisting Living Community at The Wesleyan. As a Receptionist at The Wesleyan, you will be an integral part of a mission and values-based organization that provides endless opportunities for career growth.

Essential Job Functions:

• Provide all residents, guests and visitors exceptional customer service in person and via telephone. Learn and know residents by name.
• Assist with providing information about The Wesleyan to visitors and inquires over the phone. Direct visitors to appropriate apartment or resident apartment.
• Answer phones, give information to callers, take messages and transfer calls to appropriate staff.
• Respond to emergency calls from residents and notify the appropriate persons or agencies as needed.
• Assist and conduct screening protocols for all residents, teammates, & permitted essential visitors.
• Responsible for the mail meter, stamps, making copies and other office duty tasks.
• Ensure cleanliness of front reception areas and lobby. Ensure the front desk has current organization literature.
• Handle business center requests such as photocopying, faxing, and scanning for residents.
• Coordinate package pick up and /or delivery to residents.
• Process and sort incoming business mail.
• Arrange wake up calls, dry cleaning, additional housekeeping and other services as requested by residents.
• Assist residents with concierge requests such as restaurant reservations, MapQuest or Google Maps directions; internet research, etc.
• Perform clerical duties for other staff as assigned by Administrative Assistant.
• Display announcements, menus, activities, etc. on Touch Town if applicable.
• Assist marketing department with arranging tours.
• Update and assemble marketing packets for inquiries. (This should be moved to Community Relations/Marketing?)
• Take reservations for Activities Department (special events, excursion, classes, etc.). Assist in arranging for transportation.
• Receive and enter maintenance work order requests in a timely manner.
• Guest Room check in/out.
• Residents lodging maintenance issues to Front Desk.
• Front desk offer will call the Preventive Maintenance Suppliers and register the complaint with the in parallel to register the name in TELS if applicable.
• Front desk offer will register the matter in TELS with a note in the remarks section with the action already made (reference any call made to PM supplier).

Qualifications & Experience:

• Must have the ability to work despite frequent interruptions and with due consideration to residents, visitors, and other staff member.
• Must have a pleasant telephone manner.
• Must have typing, word processing and other office machine experience.
• Proficient in computers and computer programs such as word processing, spreadsheets and Microsoft Outlook.

Shift Schedule: 8:00 a.m.-4:00p.m. every other Saturday and Sunday and possible other days as needed for PRN.

The Wesleyan is an Equal Opportunity Employer

Benefits:

• Health Insurance
• Dental Insurance
• Vision Insurance
• 401(k)
• Employee Assistance Program
• Tuition Reimbursement

Job Type: Part-time

Pay: $15.00 - $18.00 per hour

Schedule:

• 8 hour shift
• Day shift

Ability to commute/relocate:

• Georgetown, TX 78628: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location