Accountability and Scope

The Warehouse Lead is accountable for leading the day-to-day processes and successfully trouble shooting warehouse issues within their respective scope of management. Warehouse Leads are expected to accomplish their daily tasks in addition to managing high priority and complex customer issues through strong team coordination and follow-through. General hands-on duties may include one or more of the following tasks: receiving in product, stock put away, inventory management (cycle-count and rack confirmations), picking, packing, pulling, documenting and shipping customized orders, accurately and expeditiously; and in accordance with AS and ISO standards, as required. Areas of specialty or responsibility may include Electronic Products Group component parts warehousing, Facility departments or Government Kits, within a variety of warehouse environments.

Warehouse Leads (within specific locations), may be responsible for running daily productivity reports, delegating assignments; and leading and assisting in locating appropriate product with a radio frequency system or an inventory data- base program. The Warehouse Lead will ensure the required quantities and sizes are pulled, counted, weighed and packaged; and the accurate documents are included for shipment. This fast-paced position consistently requires a high volume of productivity; with strong attention to detail to variances in product identification; ability to accurately under- stand and follow written specifications; perform data entry; and follow customized requirements with trained knowledge of quality standards and customer specifications.

The Warehouse Lead may also be responsible to drive company vehicles to transport material to and from specified locations, as licensed; as well as assist warehouse management in training, leading, and mentoring less experienced levels of personnel.

Essential Duties and Responsibilities

• Maintain and apply accurate knowledge and understanding of Wesco Warehouse work instructions, policies, and procedures in all work practices and decisions

• Receive material from vendors and enter data in computer

• Perform stock put away functions by assigning and stocking product to assigned locations throughout the warehouse

• Perform timely cycle counts, stock transfers, and inventory audits to support an accurate inventory management system

• Lead and assist cycle-count and rack confirmations (as assigned)

• Compose paperwork/correspondence, analyze, troubleshoot, and reconcile inventory discrepancies

• Pull material from stock (using Radio Frequency (RF) system, if applicable), to fill orders and/or resolve inventory and customer discrepancies

• Use and/or oversee the utilization of scales to weigh and/or hand count product per warehouse/customer specifications

This job description is intended to generally convey the duties of this position. It is not an all-inclusive listing of duties and it.

is not a contract, expressed or implied.

• Use and/or oversee the utilization label printer to prepare labels

• Lead or monitor packaging and preparation of products for shipment, ensuring there are accurate product counts for the order received, and that customer specific requirements are met in the bagging and labeling the product

• Use and/or oversee the utilization of the carrier and third-party shipping systems to ship product most efficiently

• Ensure remaining products are returned to the proper location

• Maintain and track status of customer orders, using a computer database system

• Maintain kit records, including but not limited to Kit Book set-up, modifications and amendments, per ISO and customer requirements (as required by functions of facility)

• Serve as a point of contact for Quality, Customer Service, and Sales with regards to product or kit issues, inquiries and progress/status, within areas of responsibility

• Utilize pallet jacks, drum dollys, drive forklifts, and/or order picker, when trained/certified

• Mentor and/or trouble-shoot with less experienced personnel to assist in resolving customer and/or product issues

• Perform daily order status reports (QBE); or run daily cycle count reports (as assigned)

• Run and print Stock Transfer (ST/OT) reports to ensure everything is being received in, by the Warehouse (as assigned)

• Provide monthly productivity numbers for functional areas of responsibility to appropriate management personnel

• Prepare and file employee training records conducted within department

• Maintain documentation of all quality stamps and records for AS and/or ISO certification, as applicable

• Ensure calibration and maintenance schedules are communicated appropriately to ensure compliance and safety for departmental equipment such as: scales, transport equipment, vehicles, etc.

• Operate Wesco vehicle to transport material to and from specified locations, as licensed, as assigned

• Obtain cross-training to assist in other Warehouse functions, as cross trained and required

• Communicate with team and set the example for established standards for quality, safety and productivity, and following established policies and procedures

• Attend regular and impromptu departmental meetings and company trainings, as required

• Support organizational and operations efforts to maintain compliance with Federal, State, and local regulations including OSHA, DOT, IATA, and RCRA (as applicable to the facility)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Essential Competencies

• Action Orientated Ability to work efficiently and independently, as trained, with a senior-level working-knowledge of the department polices, procedures and work instructions essential to the duties of the job; respond with urgency to "rush" orders and in a timely manner, as requested; be proactive in the approach to the assigned workload and business needs; and lead, train and/or assist less experienced personnel continuously

• Communication/Relationship/

Liaison Communicate frequently with department personnel and supervisor or manager; must have ability to communicate clearly and in a concise manner with inter-working departments, as required; May include direct contact with Sales and Quality personnel.

• Direction/Received Minimal supervision and instructions will be given for routine work and detailed instructions given for new activities or special assignments; must have the ability and willingness to accept and successfully fulfill any related assignments designated by the Department supervisors or managers, as required

• Discretion/Latitude/ Decision Quality

Approved discretion and decision making may be required within standard procedures, processes and guidelines

• Drive for Results

Ability to consistently meet or exceed individual assignments and departmental goals and objectives accurately and efficiently, on time

• Error Impact

Ability to fully comprehend and avoid the impact of taking erroneous actions, making decisions outside established work instructions or guidelines, or failure to complete assignments as required, which may result in serious delays to customers' schedules, critical delivery errors and lack of customer confidence

• Knowledge/Methods/

Processes

Ability to drive company vehicles safely; drive forklift/order pickers efficiently, operate radio frequency product locators, product scales, packaging, labeling and shipping equipment and systems with competency.

• Mathematical Skills

Ability to perform basic math functions and proficient use of a calculator.

• Problem Solving

Ability to trouble shoot and solve basic to complex problems following established policies and procedures; more difficult problems or challenges should be escalated to a senior member of the team or supervisor for additional direction.

• Reasoning Ability

Ability to apply common sense understanding, work instructions and senior level knowledge to find the best and reasonable solutions to work through problems involving multiple variables in standardized situations.

• Systems/Resources

Ability to utilize and train others on the internal systems and resources as a critical aspect of accessing necessary information and communicating; systems include Wesco U.S. Intra-net system, warehouse database system, shipping systems, e-mail, and the use of printers, copiers, and in-house telephone systems, as applicable

• Written and Oral Skills Ability to read, write and speak concisely in English; with ability to understand technical product requirements

Essential Values

• Customer Focus Dedicated to meeting or exceeding the expectations and requirements of internal and external customers with excellence

• Ethics and Values Maintains high level of professionalism and business ethics, in line with Wesco’s values; Code of Conduct Polices and all local, State and Federal laws

• Integrity and Trust Performs all business matters in a trusted manner, being recognized as a direct and truthful individual, which adheres to and upholds all Wesco employment policies and procedures, Regulatory Compliance, safety and security policies, as applicable

• Teamwork Fosters an open environment and encourages employees to work together cohesively

• Time Management Uses time effectively and efficiently, specifically related to meeting customer requirements and timelines with maximum efficiency

Education, Experience and Qualifications

• Education

High School Diploma or GED

Recent, forklift certification training and current forklift license, is preferred

Valid driver's license and sustained acceptable driving record, may be required.

• Experience

Required 3-5 years warehousing experience in an aerospace environment or equivalent experience.

Demonstrated ability to analyze situations, trouble shoot, and resolve warehouse issues successfully.

Demonstrated ability to lead and motivate less-experienced warehouse personnel.

Demonstrated ability to teach and train less experienced employees by utilizing multiple methods of training and resources (such as on the job training, reading materials, testing, etc.) to ensure compliance with Wesco Work Instructions, specific customer requirements, and safety requirements.

Proven ability to be alert and aware of safety issues and safeguards, and apply safety standards.

• Qualifications

Excellent organizational and time-management skills.

Clear and accurate data entry and documentation skills.

Strong follow-through and perseverance to handle multiple tasks simultaneously.

Excellent customer service skills with the ability to deal tactfully, confidently, and ethically with both internal and external customers.

Ability to be detailed oriented and perform in-depth research to investigate discrepancies as assigned.

Ability to be cross trained in multiple critical areas of the warehouse.

Strong competency working with integrated data systems, Microsoft Office Suite, including Outlook Intermediate competency with Word and Excel (i.e., spreadsheets, formulas, importing and exporting of files, as applicable).

Strong verbal and written communication skills, with professional daily interaction with internal and/or external customers.

Ability to work well within a team environment and independently, as needed Ability to train and share knowledge of the integrated database systems, including Outlook, Word and Excel, as needed