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Receptionist/Office Assistant

Bedford, MA | Full Time
Just Posted

Job Description

Overview

Instrumentation Laboratory

Our Passion. Your Results.

 

Founded in 1959, Instrumentation Laboratory (IL) is a global leader in the development, manufacturing and distribution of diagnostic solutions for Acute Care Diagnostics, patient blood management and Hemostasis testing. Our success comes from a specific focus in these rapidly evolving diagnostic areas, our commitment to customers, and our dedication to innovation and quality. We’re passionate about providing medical professionals the most valuable and complete solutions to enhance patient care.

 

As an integral part of Werfen, a global healthcare company dedicated to delivering the highest quality in vitro diagnostic products, IL is supported by significant resources, outstanding scientific expertise and a tremendous knowledge base.  IL is headquartered in Bedford, MA, USA.

 

Position Summary:

The employee in this position is responsible for greeting and registering visitors, operating the switchboard, managing all functions of the company mail room, and assisting the facilities department with various administrative tasks.

Responsibilities

Key Accountabilities: 

  • Answers and routes incoming calls to the switchboard.
  • Registers visitors and arranges for escorts through the facility.
  • Accepts packages or special delivery from couriers.
  • Organize and maintain cleanliness of reception, waiting areas and the mail room.
  • Updates the plant telephone listings as needed.
  • Ensure reception area is physically attended during work shift.
  • Ensure that standard operating procedures are being adhered to at all times, including the dress code.
  • Prints and run the folding/stuffing machine for the daily invoices and checks.
  • Weighs and stamps outgoing mail; refills postage meter as necessary.
  • Sends weekly mail packages to field personnel.
  • Records all overnight (FedEx, etc.) mail.
  • Maintains supplies, envelopes and copy papers for printing invoice.
  • Coordinates switchboard/reception coverage.
  • Contacts vendors for issues with the printer, folding/stuffing machine and postage machine.
  • Other duties as assigned in the facilities department

 

Budget managed (if applicable): N/A

 

Internal Networking/Key relationships:

  • To be determined based on department needs

 

Skills & Capabilities:

  • Ability to communicate with customers, managers and visitors while speaking in a clear and professional manner both over the phone and in person
  • Ability to multi-task in a fast paced environment
  • Highly organized, motivated and solutions oriented, with a strong work ethic and positive attitude
  • Strong attention to detail Working knowledge of Microsoft Office Suite
  • Exceptional written and verbal communication skills are essential

Qualifications

Min Knowledge & Experience required for the position:

  • High school diploma or equivalent and 3 years of experience in an office environment

 

International Mobility: Required: no

 

Travel requirements:  No

 

If you are interested in constantly learning and being challenged on a daily basis we encourage you to submit your resume or CV. 

 

Instrumentation Laboratory appreciates and values diversity. We are an Equal Opportunity/Affirmative Action Employer M/F/D/V

Werfen is a global leader in in vitro diagnostics (IVD) in the specialities of Hemostasis, Acute Care Diagnostics and Autoimmunity. Our core business is dedicated to R&D, manufacturing and distribution of diagnostic systems for hospitals and clinical laboratories. Our other areas of expertise include Original Equipment Manufacturing, Clinical Software, Clinical Chemistry, Infusion Therapy, and Medical Devices and Scientific Instrumentation Distribution.

 

We operate directly in over 30 countries and in more than 100 territories through distributors. In 2016, our turnover was approximately 1.2 billion euros and we had an average workforce of 4,400 people. Currently, we are over 5,000 employees. 

 

www.instrumentationlaboratory.com/

Skills for Receptionist/Office Assistant

The job skills required for Receptionist/Office Assistant include Microsoft Office, Verbal Communication, Attention to Detail, Dedication etc. Having related job skills and expertise will give you an advantage when applying to be a Receptionist/Office Assistant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Receptionist/Office Assistant. Select any job title you are interested in and start to search job requirements.

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Career Path for Receptionist/Office Assistant

The following is the career advancement route for Receptionist/Office Assistant positions, which can be used as a reference in future career path planning. As a Receptionist/Office Assistant, it can be promoted into senior positions as a Receptionist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Receptionist/Office Assistant. You can explore the career advancement for a Receptionist/Office Assistant below and select your interested title to get hiring information.