About this role:
Wells Fargo is seeking a Procedure Writer to be a part of Commercial Banking.
Learn more about the career areas and lines of business at wellsfargojobs.com.
In this role, you will:

• Collaborate with lines of business, control, and other partners to ensure effective procedures, forms, and reference materials are drafted and published to adequately capture processes, controls, policy alignment, and regulatory requirements.
• Be responsible for the ongoing maintenance and management of documents housed on a centralized content management system
• Evaluate the adequacy and effectiveness of new procedure content or procedure changes; identify gaps and offer alternatives.
• Facilitate the periodic review process with content owners
• Provide business support for questions and research that may be needed
• Coordinate production of periodic reports for management
• Update internal team procedures as needed
• Remain current with Wells Fargo brand standards and communication standards

Required Qualifications, US:

• 2 years of procedure writing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Procedure writing experience
• Knowledge and understanding of professional technical writing processes and tools
• Advanced Microsoft Office skills
• Excellent verbal, written, and interpersonal communication skills
• Ability to manage multiple and competing priorities
• Strong attention to detail and accuracy skills
• Experience with writing guides and style guides
• Experience with Open Text, Jira, and Documentum
• Ability to articulate complex concepts in a clear manner
• Works well both independently and within a team
• Tenacity to drive for results
• Financial services industry experience preferred
• BA in English or Communications preferred

Job Expectations:

• Hybrid work schedule
• This role is not eligible for VISA sponsorship

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation, and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.