At Wellframe, a HealthEdge company, we reimagine healthcare relationships through a new approach that uses high-tech to deliver the high-touch support people need, when and where they need it. We call it Digital Health Management. Our comprehensive suite of Digital Health Management solutions for care management, advocacy, and navigation help organizations forge more meaningful connections with members, across their healthcare journey. Wellframe was founded to counter a pressing industry problem: the healthcare system has struggled to find ways to support people in between care settings, at scale. We believe health plans are in the best position to advocate for their members as they navigate their health and care, but know that technology alone can’t help us achieve this ambition. That’s why our team of physicians, clinicians, public health experts, data scientists, engineers, and healthcare industry experts ensure our patented technology works in service of the person-to-person connections that make healthcare work best.Role Overview:We’re scaling a world-class Product & Design team, comprised of product managers and product designers working on autonomous teams with software engineers and data scientists to make health care easier. Our culture is agile, curious, innovative, data- and design-driven. We’re looking for a Mid-Level Product Designer who will play a key role in creating an engaging, integrated staff experience in the Wellframe ecosystem of products, with a focus on our dashboard web apps. Our goal is to provide guidance to our staff team, directing them to the members on their caseload who are in need of their attention. When successful, this two-way interaction between staff and members will spark behavioral change and positive medical outcomes.This role’s primary focus will be UX, with a dedicated visual designer partnership. The main responsibilities will be to conduct user research to uncover user needs, produce user flows which illustrate the customer journey, iterate and test wireframes which solve the user needs that have been uncovered, and interpret results of usability tests to further refine the digital experience. Role Responsibilities:Wellframe's remote-friendly culture means that we operate a hybrid office for employees in the Boston area, and also hire fully remotely across the country.At Wellframe, we reimagine healthcare relationships through a new approach that uses high-tech to deliver the high-touch support people need, when and where they need it. We call it Digital Health Management. Our comprehensive suite of Digital Health Management solutions for care management, advocacy, and navigation help organizations forge more meaningful connections with members, across their healthcare journey. Wellframe was founded to counter a pressing industry problem: the healthcare system has struggled to find ways to support people in between care settings, at scale. We believe health plans are in the best position to advocate for their members as they navigate their health and care but know that technology alone can’t help us achieve this ambition. That’s why our team of physicians, clinicians, public health experts, data scientists, engineers, and healthcare industry experts ensure our patented technology works in service of the person-to-person connections that make healthcare work best.Wellframe, Inc. is an equal-opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. This posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee and any percentages listed are approximate. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.