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IT Support Associate
Wattpad Los Angeles, CA
Other | IT Outsourcing & Consulting 6 Months Ago
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Wattpad is Hiring an IT Support Associate Near Los Angeles, CA

As the global leader and pioneer of the mobile webcomic format, WEBTOON has revolutionized the comics industry for comic fans and creators. Today, a diverse new generation of international comic artists have found a home on WEBTOON, where the company’s storytelling technology allows anyone to become a creator and build a global audience for their stories.With a massive catalog of incredible digital comics from rising stars on WEBTOON CANVAS platform, and a growing roster of superstar WEBTOON Originals creators, there’s something for every type of comic fan on WEBTOON. With an average of 89 million monthly active users, and WEBTOON adaptations on Netflix, HBO Max, and other screens around the world, WEBTOON’s passionate fandoms are the new face of pop culture. The company has worked with DC Comics, Marvel Entertainment, HYBE, and many more of the world’s biggestentertainment brands.As the IT Support Associate, you will be the first point of contact for technical support service requests. You will be responsible for fielding online and desk-side requests from WEBTOON and its US affiliate companies. We’re looking for a proactive, resourceful, self-motivated, and agile individual that thrives in autonomy. You will have the opportunity to identify and create efficiencies within the business and directly contribute to our cross-company needs. As WEBTOON is a global company, you will report into the US team and collaborate closely with our IT, IS and Privacy teams in Korea.** This is an onsite, 6-month opportunity, with a possible extension. **WEBTOON is owned by South Korea’s internet conglomerate Naver. In 2021, Naver acquired webnovel app Wattpad. The move aligned WEBTOON, the world’s largest digital comics platform, with Wattpad, the world’s leading webnovel platform. Together, these storytelling technology platforms reach a combined audience of 166 million people around the world.Join us and work with some of the biggest artists, IP, and fandoms in comics!

Job Summary

JOB TYPE

Other

INDUSTRY

IT Outsourcing & Consulting

POST DATE

09/30/2022

EXPIRATION DATE

11/10/2022

WEBSITE

wattpad.com

HEADQUARTERS

ALLEGHENY, PA

SIZE

1,000 - 3,000

FOUNDED

2006

CEO

ERIC P SILVER

REVENUE

<$5M

INDUSTRY

IT Outsourcing & Consulting

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The following is the career advancement route for IT Support Associate positions, which can be used as a reference in future career path planning. As an IT Support Associate, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Associate. You can explore the career advancement for an IT Support Associate below and select your interested title to get hiring information.

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If you are interested in becoming an IT Support Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Support Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on IT Support Associate job description and responsibilities

Use tools that boost speed and efficiency.

02/12/2022: Parkersburg, WV

Measure and analyze customer feedback.

04/09/2022: Wichita, KS

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on IT Support Associate jobs

Have a clear escalation pathway.

02/13/2022: Columbus, GA

Listen, understand and take action.

02/01/2022: Saint Cloud, MN

Requires associate degree and experience as a technical support.

03/19/2022: Ann Arbor, MI

Step 3: View the best colleges and universities for IT Support Associate.

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