Carrier Enterprise has an opening for a VP, Sales Operations in our Institutional sales channel.

The VP, Sales Operations will assist in developing and executing the strategies and structure that will enable growth in the company’s Institutional business. The qualified candidate will lead a centralized order management & inside sales team to effectively execute an inside sales management process. They will also work with our functional support teams to specialize our internal processes to support our customers’ needs most effectively. The VP, Sales Operations will ultimately be responsible for maximizing our Institutional customers’ experience and enable selling activities by developing effective, scalable processes.

Key responsibilities include:

• Provide leadership and structure to the centralized order management, inside sales and sales ops team through training and developing talent.
• Lead projects to improve CE systems and processes, maximizing automation, formalizing our procedures, and introducing scalable best practices that improve and impact sales productivity and revenue for the Institutional business
• Assist and improve effectiveness at every stage of the sales management process.
• Facilitates successful implementation of new programs through the sales organization by ensuring a well-defined program playbook is in place for launch.
• Fosters an organization of continuous process improvement.
• Prioritizes investments in enabling technologies in support of sales organization productivity (including but not limited to strong utilization of business intelligence & Sales Force).
• Recommends changes and enhancements to the company Customer Relationship Management technology platform.
• Works closely with leadership to define the optimal performance measurements and performance management programs required to ensure sales organization success.
• Ensures sales reports and other internal intelligence is provided to the sales organization.
• Adhering to the Sarbanes-Oxley rules, internal controls policies and company financial policies.
• Behave in a manner consistent with the highest ethical standards.