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1 Reservations Agent Job in Singapore, WA

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W Hotels
Singapore, WA | Other
$53k-69k (estimate)
7 Months Ago
Reservations Agent
W Hotels Singapore, WA
$53k-69k (estimate)
Other | Accommodations 7 Months Ago
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W Hotels is Hiring a Reservations Agent Near Singapore, WA

Job Number 22192691
Job Category Reservations
Location W Singapore - Sentosa Cove, 21 Ocean Way, Singapore, Singapore, Singapore VIEW ON MAPSchedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.
We share our guests’ passions, providing insider access to what’s new and what’s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox.Retox.Repeat. If you’re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.

Job Summary

JOB TYPE

Other

INDUSTRY

Accommodations

SALARY

$53k-69k (estimate)

POST DATE

08/04/2022

EXPIRATION DATE

12/22/2022

WEBSITE

corporatehotels.com

HEADQUARTERS

SUDLEY SPRINGS, VA

SIZE

25 - 50

FOUNDED

2000

CEO

ROD JARRAH

REVENUE

<$5M

INDUSTRY

Accommodations

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The job skills required for Reservations Agent include Confidentiality, etc. Having related job skills and expertise will give you an advantage when applying to be a Reservations Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Reservations Agent. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Reservations Agent positions, which can be used as a reference in future career path planning. As a Reservations Agent, it can be promoted into senior positions as a Travel Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Reservations Agent. You can explore the career advancement for a Reservations Agent below and select your interested title to get hiring information.

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If you are interested in becoming a Reservations Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Reservations Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Reservations Agent job description and responsibilities

Also known as travel clerks or reservationists, reservation agents provide booking and reservation services to customers.

02/20/2022: Charlotte, NC

Reservation agents assist consumers when booking travel arrangements, such as hotel rooms, airline tickets, rental cars and cruise cabins.

01/02/2022: Anchorage, AK

Assist to make all room reservations and ensure maximize room revenue for all and ensure all reservation detail update on all computers within required operating procedures.

01/11/2022: Pierre, SD

Process reservations that require direct communication with the service provider through both email and telephone.

02/23/2022: Amarillo, TX

Most reservation agents of all types are required to maintain some sort of records with all transactions from that day of service.

03/14/2022: Florence, SC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Reservations Agent jobs

Reservation Agents must be very knowledgeable on the services they are selling or promoting.

03/08/2022: Port Arthur, TX

Reservationists often work with multiple reservations at a time and need to be able to multitask.

03/03/2022: Twin Falls, ID

Some travel agents work for vacation destinations and use their experience to help sell travel packages to potential customers.

02/26/2022: Fayetteville, NC

Maintain a positive demeanor while working quickly to create reservations successfully and resolve any issues.

01/24/2022: New Haven, CT

Some agencies prefer reservations agents with firsthand experience visiting a country.

01/10/2022: Pascagoula, MS

Step 3: View the best colleges and universities for Reservations Agent.

Butler University
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