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Director of Operations Job Description
Eagle, Vyve and Northland are leading broadband Internet providers serving largely non-urban communities in 16 states. A technology leader in the cable and broadband sectors, Vyve Broadband offers an extensive range of broadband, fiber connectivity, cable television and voice services for commercial and residential customers. Residential services include high-speed Internet with speeds up to Vyve Gig, all-digital, high-definition video and fully featured digital voice. Vyve Business Services provides optical Ethernet, PRI, and hosted voice services to the business community. Together, Eagle, Vyve and Northland serve areas of Alabama, Arkansas, California, Colorado, Georgia, Idaho, Kansas, Louisiana, Nebraska, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Washington, and Wyoming.
The primary function of the Director of Operations (“Director”) is to manage daily operations of local technical teams in its specified region including coordinating customer service and technical operations ensuring plant (hybrid fiber coax) reliability, first call resolution to provide a positive customer experience. The Director leads, manages and communicates regularly to ensure operational priorities are aligned with strategic company goals. The Director coordinates or supports system upgrades, repairs, and construction. This position reports to the Regional Vice President. Responsibilities include and are not limited to:
Management and Operations:
Headend and HFC Technical Operations:
Staff Development & Training:
System Capital Projects:
Quality Assurance:
Vendor Relations:
Management of Employees:
Knowledge, Skills, and Abilities:
Qualifications:
Education: High School Diploma or equivalent; College degree preferred
Experience: 10 years operations management experience with at least 5 years’ experience in cable/Internet operations preferred in an HFC environment. Previous experience managing technical teams is required; history of progressive advancement within an organization; proven track record of successful team building, collaboration, negotiation and motivation; well documented history of progressive and effective leadership and management success with an inclusive, team-oriented management style.
Required Skills: Must possess and maintain valid driver’s license and ability to maintain good driving record. Ability to fulfill the job duties, skills and responsibilities listed above.
The above is a summary of responsibilities. Vyve anticipates that the job responsibilities described herein may change from time to time as the needs of the system are developed.
WE PROUDLY OFFER:
• A friendly and fun work environment
• Communication and training
• Great benefits package
• Employees that live in our markets are eligible for courtesy cable including free or reduced
priced video, internet AND voice services
• A culture that encourages growth
Vyve Broadband, Northland Communications, and Eagle Broadband are equal opportunity employers and do not unlawfully discriminate against employees or applicants for employment on the basis of an individual’s race, color, religion, creed, sex, national origin, age, handicap, disability, marital status, veteran status, reserve or National Guard status, or any other status protected by applicable law.
Full Time
Television & Broadcasting
$153k-177k (estimate)
11/12/2022
01/16/2023
vyvebroadband.com
SHAWNEE, OK
200 - 500
2012
Private
$10M - $50M
Television & Broadcasting
Vyve Broadband is a provider of broadband, fiber connectivity, cable television and voice services for commercial and residential sectors.
The job skills required for Director of Operations include Leadership, Initiative, Planning, Customer Service, Futures, Coaching, etc. Having related job skills and expertise will give you an advantage when applying to be a Director of Operations. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Director of Operations. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Director of Operations positions, which can be used as a reference in future career path planning. As a Director of Operations, it can be promoted into senior positions as a Divisional/Regional Operations Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Director of Operations. You can explore the career advancement for a Director of Operations below and select your interested title to get hiring information.
If you are interested in becoming a Director of Operations, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Director of Operations for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Director of Operations job description and responsibilities
A Director of Operations supervises general managers of different areas of an organization and works with production and day-to-day activities.
01/15/2022: Memphis, TN
Directors of operations need to excel on a computer and be comfortable using word processing programs and spreadsheets.
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Director of operations must orient themselves on the various systems and departments of the business, and they need to be fully aware of how these different moving parts function together.
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the director of operations must ensure that they give adequate attention to each component.
12/27/2021: Columbus, GA
A director of clinical operations manages the daily operations of a healthcare facility or a specific department within a clinic or hospital.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Director of Operations jobs
Directors of operations typically need to meet certain requirements to be considered for the position.
01/29/2022: Moline, IL
Retail managers do scheduling and enacting policies, whereas the director of operations supervises bigger-scale projects.”.
12/24/2021: Poughkeepsie, NY
To that end, anyone who wants to be a director of operations needs to develop strong communication skills.
12/13/2021: Concord, NH
Keep financial record of all operations.
02/17/2022: Stockton, CA
Supervise staffs from different departments.
01/10/2022: Poughkeepsie, NY
Step 3: View the best colleges and universities for Director of Operations.