For too long, buying or selling a used car has been a headache and a hassle. But at Vroom, we’re changing the game: our innovative end-to-end ecommerce platform and data-driven technology brings all phases of the vehicle-buying and selling process to consumers wherever they are. Our success is only possible with the help of our hardworking Vroommates, who drive better customer experiences every day. Vroom is an exciting, dynamic workplace, and there's no better time to join the team. Base Pay Range: $22,100.00 - $29,900.00 Job Summary: The Inside Sales Specialist position is responsible for engaging with customers/prospective customers by phone to sell vehicles, value-added products, and financing options. Employee will manage a pipeline of opportunities with a focus on increasing sales conversions. ** Remote Opportunity - Florida** Why Join Vroom: Annualized earning potential of $65,000-70,000 (Hourly pay Uncapped Commission) 8 Weeks paid training Generous time off - 15 Days of PTO, 5 Sick Days, 12 Holidays (including 2 Floating Holidays) Comprehensive benefits package that includes medical, dental, vision, and 401(k) Medical plans (For as little as $1 per month) including an HSA plan with a ($250-$500 annual) company match 100% paid short-term and long-term disability, and life insurance Employee discount program on Vroom auto purchases Educational Initiative program for parents with school age children that provides support, tutoring, and technology Fantastic company culture that values; service, progress, employees, engagement, and development Responsibilities: Accept inbound, customer-initiated calls from prospective customers via the phone queue Initiate outbound calls to sales opportunities that have been identified within SalesForce or through other opportunity pipelines Selling to customers within the parameters of fixed pricing After the customer completes deposit transactions on the ecommerce platform, take ownership of the customer relationship to increase sales conversion rate and attachment rate of product or financing services Upselling to customers a range of enhancements and / or products Actively listen to the customer and identify their specific needs and match products and services to their needs Overcoming objections and hurdles to create a mutually beneficial sales for both Vroom and the customer Requirements: Must be comfortable working weekends and evenings 2 plus years of sales experience either in-person or via phone High School diploma required Preferred B2C experience Demonstrated active listening and negotiation skills Preferred Salesforce experience in a sales environment eCommerce sales experience preferred Excellent communication, interpersonal and organizational skills Strong work ethic and drive with the ability to work independently #LI-DB1 Commitment to Diversity and Equal Employment Opportunity Vroom is an equal opportunity employer committed to creating and supporting a work environment where all employees can find their drive. To do that, we champion a workplace where each and every person is treated with dignity and respect and is valued for their unique perspectives and contributions. We believe our values of SPEED (Service, Progress, Employees, Engagement, and Development) are best realized in an environment, whether physical or virtual, where every individual has the ability to bring their whole selves to work and contribute fully. Vroom maintains a working environment that encourages mutual respect and promotes harmonious and friendly relationships among employees. The company prohibits any form of employment discrimination or harassment against employees, applicants, or other protected persons in the workplace based on a protected characteristic(s), regardless of who the source is of such conduct. Protected characteristics include race, color, religion, creed, sex (including gender, sexual orientation, gender identity or expression, or pregnancy, childbirth, or a related medical condition), national origin, ancestry, ethnicity, age, physical or mental disability, genetic information, service in the uniformed services, citizenship, or any other characteristic protected by federal, state, and/or local law. This commitment to antidiscrimination and antiharassment applies to all terms, conditions, and privileges of employment including, but not limited to, recruitment and hiring. Vroom likewise provides reasonable accommodations to qualified applicants, employees, or other legally protected individuals in the workplace with a disability to enable them to participate in the job application process, to perform the essential functions of a job, or to enjoy the benefits and privileges of employment equal to those of other employees, except if the accommodation would pose an undue hardship. The company also makes reasonable accommodations for religious beliefs and practices. Vroom complies with all applicable federal, state, and/or local laws relating to equal employment. Other Things to Note This posting is not intended to provide a comprehensive account of the duties and responsibilities that may be required of this position. Duties and responsibilities may change or be added at any time, with or without notice. Please review our privacy and CCPA policies. Vroom is an innovative end-to-end ecommerce company that is revolutionizing the car buying experience. Our scalable, data-driven technology brings all phases of the vehicle buying and selling process to consumers wherever they are and offers an extensive selection of vehicles, transparent pricing, competitive financing, and contact-free, at-home pick-up and delivery. We have experienced tremendous growth and have become a disruptive force in the automotive industry. Vroom is an exciting, dynamic workplace, and there's no better time to join the team than right now.