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VPNE Parking Solutions
Sunny Isles Beach, FL | Full Time
6 Months Ago
Operations Manager
VPNE Parking Solutions Sunny Isles Beach, FL
Full Time | Consumer Services 6 Months Ago
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VPNE Parking Solutions is Hiring an Operations Manager Near Sunny Isles Beach, FL

Overview

VPNE Parking Solutions is a family-owned, fun, and rapidly growing company headquartered in the Greater Boston Area. We are the parking and transportation business partnered to the most prestigious health-care institutions, commercial property owners and developers, financial institutions, and hospitality companies. We promote growth from within and instill our company's family values in an ever-expanding business. Our employees are energetic, friendly, and proactive in helping VPNE build its brand.

Are you a dedicated professional who thrives in a fun, fast-paced, team-oriented environment? Are you interested in joining a community of employees who are spirited, driven, and diverse?

If so, park yourself at VPNE Parking Solutions. We are a recognized leader in the hospitality industry, looking for people like you to help us drive our clients' business and build their brand. Apply today to jump-start your future!

The role of the Operations Manager is to facilitate an impressive operation with impressive team members providing exceptional service. This includes making an exceptional impression on every guest by engaging with our guests in a positive and friendly manner and developing a relationship with the client that results in VPNE Parking Solutions being viewed as a Strategic Partner.

Responsibilities

  • Safety
    • Ensures employees and guests are safe at all times.
    • If needed - operates vehicles in a safe manner to minimize the potential for accidents.
    • Oversees the tracking of keys, and vehicles throughout the garage.
  • Service
    • Ensures all team members are providing exceptional guest experiences to every guest by smiling at, greeting and helping every guest as they enter the garage.
    • Maintains garage organization.
  • Appearance
    • Adheres daily to VPNE appearance standards
    • Enforces correct uniform, shaves, hair, etc. with team members
  • Revenue Control
    • Develops and maintains a strong revenue control program
    • Regularly audits location
    • Reviewing DCR’s daily
  • Administration
    • Staffing: Hours/OT
    • Know and understand billing
    • Review financials
    • VISA Expense Reports for Corporate Card submitted correctly and on time
    • Meets all deadlines

Major Challenges:

  • Problem-solving
  • Difficult customer
  • Conflicts among team members
  • Patience

Qualifications

Educational Requirements: BA in Business Administration or related field preferred

Language Skills: Proficient in English both verbally and written

Years of Experience: 5 - 7 years' progressive responsibility in operation in parking, hospitality or a related field

Jobholder Requirements:

  • Must have Valet Supervisor experience.
  • Overly friendly; a pleasure to work with and for
  • Maintain uniform standards when on job premises
  • Must have a strong work ethic
  • Must enforce VPNE policies during every shift
  • Ability to run and move quickly throughout the garage
  • Ability to organize cars efficiently
  • Ability to stand for long periods of time
  • Ability to safely operate vehicles and pass a driving test on a manual transmission vehicle
  • Ability to lift a minimum of 50 lbs.
  • Be at least 18 years of age.
  • Possesses a valid Driver’s License in state of residency.
  • Be able to pass a criminal background check and MVR check when overseeing a valet operation

Skills

  • Work requires a positive attitude and strong leadership skills.
  • Work requires the ability to create relationships with customers.
  • Work requires the skill of an organization.
  • Work requires employees to be in good condition, allowing them to run throughout the garage.
  • Employees must respond appropriately to instructions, questions, or requests for information.

Benefits:

  • Paid weekly
  • Medical, Dental, Vision
  • 401K with up to a 5% match
  • Commuter benefits
  • Short-term disability
  • Accident insurance
  • Life insurance

Job Summary

JOB TYPE

Full Time

INDUSTRY

Consumer Services

POST DATE

09/29/2022

EXPIRATION DATE

12/12/2022

WEBSITE

vpne.com

HEADQUARTERS

HINGHAM, MA

SIZE

1,000 - 3,000

FOUNDED

1990

CEO

KEVIN W LEARY

REVENUE

$50M - $200M

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About VPNE Parking Solutions

VPNE Parking Solutions is the parking and transportation business partner to the most prestigious health-care institutions, commercial property owners and developers, financial institutions, and hospitality companies. At VPNE we help our clients maximize the value of their parking and transportation assets with our differentiating customer care and our expert, business-driven management services. Founded in 1990, VPNE provides custom designed parking and transportation solutions to the Healthcare, Hospitality and Real Estate Industries. We believe our responsibility is to drive our client's bu...siness and build their brand. Our Approach We spend time truly understanding our clients business and values. We then design a parking and transportation operations plan to enhance their business and build their brand with our expert management, extraordinary people and exceptional service. By making VPNE "The Employer of Choice", we attract and retain impressive people. We treat our team with respect and help them develop professionally as well as personally. We provide health, dental, life, 401k, tuition reimbursement as well as industry leading management training from the Disney Institute in Orlando, Florida and the Ritz Carlton headquarters in Chevy Chase, Maryland. More
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