Description

WHAT MAKES VOA SPECIAL? Volunteers of America Colorado believes unique challenges require unique and thoughtful solutions. VOA creates specialized programs to meet the critical needs of the communities we serve—our programs across Colorado look different because each community is distinct. Volunteers of America recognizes the senior who needs assistance with her grocery shopping in Fort Collins, and the student in Aurora who has never been to summer camp. We support Denver’s homeless veterans who have been underserved, and prepare preschoolers challenged by poverty to be successful in elementary school and beyond. Wherever we go we engage faith, relationship-building, and volunteers to lift-up and support Colorado’s most vulnerable citizens.

 JOB SUMMARY

The Community Administrator is responsible for the daily operations of the entire property including, but not limited to maintaining the asset, supervision of staff, building maintenance, all administrative duties for both internal and external agencies, and maintaining positive relationships with the residents of the property.

 DUTIES AND RESPONSIBILITIES

• Hires, trains, supervises, evaluates and disciplines all staff. 
• Maintains office files for all business and financial records.
• Forecast future expenditures to prepare budget and stays within the confines of that budget. 
• Process applications, certifications, re-certifications and interim certifications by conducting applicant/resident interviews, obtaining 3rd verifications as necessary, calculating income/assets/medical expenses and entering data into the property management software. Confirm that software calculated rent is accurate. 
• Execute applicant lease documents in accordance with Volunteers of America policy and procedure.
• Collection and posting of resident rents and utilities. Deliver rent delinquency notices. Review of resident ledgers to reconcile accounts. 
•  Maintains applicant waitlist and resident files in accordance with program regulations. Conducts semi-annual waitlist updates. Compiles program required documents for annual financial audit.
• Codes and enters invoices into property management software. 
• Collaborates with Service Coordinators to enhance resident quality of life. 
• Market the property in accordance with Fair Housing regulations and the management agents’ guidelines. 
• Inspect property to ensure building and grounds are properly maintained. Take or suggest any actions needed for repairs. 
• Submit reports as required by the management agent, owner or as mandated by the Federal, State or local government.
• Respond to all resident requests and complaints. 
• Per other duties as assigned. 

Requirements

 MINIMUM QUALIFICATIONS

• High school diploma or its equivalent and one-year administrative/clerical office experience. 
• One year of apartment management experience. 
• Basic math aptitude 
• Knowledge of computer operations to include databases and spreadsheets. 
• Demonstrated ability to communicate effectively and maintain good relations with residents and employees. 

PREFERRED QUALIFICATIONS 

 Professional certifications preferred (COS, ARM, CAM, RAM).

POSITION TYPE 

Fulltime, Salary/Exempt

HOURS

40 hours per week, Monday - Friday, 8am-5pm with on-call duties

PAY RANGE (Based on experience)

$57,179.20/yr. - $61,360.00/yr. 

Benefit eligibility is based on job type/status

Vacation Time

Separate Sick Time

Paid Holidays

Floating Holidays

Personal Days

Volunteer/Wellness Day

Tuition Assistance

Pension Plan

403b Retirement Plan with Agency Match

Health, Dental, Vision, Pet Insurances

Life Insurance

Accident Insurance

Short & Long-Term Disability

Employee Assistance/Work Life Balance Program

Employee Discount Program

LifeLock with Norton

Public Service Loan Forgiveness

Fully Company Paid Unlimited Mental Health Benefits for Employees on the VOAC Health Plan

Volunteers of America is an EEO/AA Employer