Who we are:

Founded in 2001, Vivid Seats (NASDAQ: SEAT) is a leading online ticket marketplace committed to becoming the ultimate partner for connecting fans to the live events, artists, and teams they love. We believe in the power of experiences and are fiercely dedicated to building products that inspire human connections. Named as one of Built In Chicago’s top 10 places to work in 2021, we believe that our People are our greatest competitive advantage. To support our People, we have built a company culture that empowers our employees to embrace challenges, encourages unity through collaboration, and seeks to constantly evolve by leveraging data and inspiring innovation.

The Opportunity:

As a Senior Copywriter, you will work with the Creative and Marketing teams from Vivid Seats and Vivid Picks (Daily Fantasy Sports) to help connect fans to their favorite live events. You’ll be responsible for creating, developing and executing descriptive copy and concepts for marketing vehicles including short-form social posts, long-form emails and newsletters, press pitches, paid search, banner ads, online video scripts, campaigns, and internal ad hoc requests. You will work alongside a driven and experienced team of other creative contributors (creative director, digital designers, UX designers, etc.) and marketing experts.

What You will Bring:

• BA/BS degree in Advertising or Communications (or Journalism, English, Marketing)
• 4 years copywriting experience, some of which should be in a digital setting—agency experience preferred
• Proven ability to create and apply a consistent and distinctive brand voice for Vivid Seats and Vivid Picks (which you will continuously work to shape & refine) across all written mediums
• Interest in our key verticals (sports & music) with a DEEP understanding of sports (and gaming mechanics, ideally)
• Willingness to harmonize with other creative contributors to generate compelling & performant work for both Vivid Seats and Vivid Picks
• Portfolio of work showcasing conceptualizing, building & executing small to big ideas
• A drive to keep up with new trends in advertising, social media, digital and pop culture
• Expert understanding of digital marketing, and nuances by channel & ad-format
• Passion for the details: fact-checking, lingo-lookup, search terms and proof-reading
• A sense of urgency to quickly pivot based on new information or feedback
• Ability to think about a project holistically across all assets created

How your role expectations will progress as a copywriter in the first 30, 90, and 180 days:

30 days in

• Complete new hire orientation, gaining the resources you need to be successful.
• Learn how ticket marketplaces operate and how you’ll contribute to providing great experiences for our customers.
• Acclimate to team and company norms, business objectives, and Vivid Seats values.
• Meet and greet marketing, and creative teams.
• Gain an understanding of the brand’s look, feel and tone of voice, social channels and media outlets.

90 days in

• Work with marketing, and creative team members to run Vivid Seats and Vivid Picks (Daily Fantasy Sports) creative campaigns including short-form social posts (Twitter, YouTube, Google, Instagram, Facebook, TikTok, etc.), long-form emails and newsletters, banner ads, online video scripts, campaigns, and internal ad hoc requests.
• Collaborate with cross-functional teams to build the brand’s tone of voice.
• Establish, maintain, and facilitate internal partnerships to achieve progress and advance objectives.

180 days in

• Design and implement process improvements that positively impact the creative and marketing team.
• Play an active role in continued learning to advance creative skill sets necessary for team goals.
• Bring observations and opportunities to drive initiatives to level up the creative team effectiveness internally and in the company.
• Identify and implement deeper personalization within existing social and digital campaigns that align with broader team goals and KPI’s.

Our Commitment: We are an equal opportunity employer that values the critical importance of a diverse workforce and sense of belonging. Many of our roles have flexible requirements and we encourage you to apply regardless of whether you meet every qualification.

Vivid Seats provides competitive compensation; bonus incentives; FLEX PTO; mental health days; medical, dental, and vision insurance; 401K matching; monthly credits and discounts for attending live events; remote work and snack allowances; and a variety of additional workplace perks.