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Inside Sales Rep
Vivid Seats Coppell, TX
Full Time | IT Outsourcing & Consulting 7 Months Ago
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Vivid Seats is Hiring a Remote Inside Sales Rep

Who we are:

Vivid Seats (NASDAQ: SEAT) is the largest independent online ticket marketplace, sending tens of millions of fans to live events. We believe in the power of experiences and are fiercely dedicated to building products that inspire human connections. Named as one of Built In Chicago’s top 10 places to work in 2021, we believe that our People are our greatest competitive advantage. To support our People, we have built a company culture that empowers our employees to embrace challenges, encourages unity through collaboration, and seeks to constantly evolve by leveraging data and inspiring innovation.

The Opportunity:

Our Inside Sales Representative handle sales for events all around the country. Whether it be a super fan living a lifelong dream of going to the big game, a family experiencing the next hit on Broadway, or a group of friends seeing their favorite band live, our sales team is here! Our Inside Sales Representative take inbound calls from fans (that's right no cold calling). The goal is to close every call with a sale and to ensure our fans get the perfect tickets every time!

How your role expectations will progress as an Inbound Sales Associates in the first 30, 90, and 180 days:

30 days in:

  • Complete new hire orientation, gaining the resources you need to be successful
  • Inside Sales Representative will learn how ticket marketplaces operate and how you’ll contribute to providing great experiences for our fans
  • Acclimate to team and company norms, business objectives, and Vivid Seats values.
  • Become familiar with company policies and processes
  • Inside Sales Representative will contribute to our approaches, methods, or technologies to support overall business goals and drive team efficiencies
  • Maintain, harvest and aid internal and external relationships to achieve progress and advance objectives
  • Consult fans looking to purchase live events tickets and close each sale at point of contact

90 days in:

  • Consistently provide excellent, polite, and courteous service to ensure the highest levels of fan satisfaction
  • Inside Sales Representative will reach out to fans to convert open orders to sales
  • Utilize sales techniques to professionally lead fans through the selection and purchases process

180 days in:

  • Apply methods to execute individual tasks that positively impacts the team
  • Inside Sales Representative will play an active role in continued learnings to advance skill sets necessary for team goals
  • Develop expertise with live events and varying venues across the country
  • Continuously look for ways to help improve our processes and fan experience
  • Ingrained as a key player of the team who runs autonomously throughout the day-to-day responsibilities

What You’ll Bring:

  • Proven experience in metric driven sales
  • Outstanding communication, attention to detail and organizational skills
  • Inside Sales Representative must have the ability to thrive in a competitive environment
  • A desire to learn and develop sales skills, and the motivation to continue developing professionally
  • Natural ability to go above and beyond

Our Commitment:

We are an equal opportunity employer that values the critical importance of a diverse workforce and sense of belonging. Many of our roles have flexible requirements and we encourage you to apply regardless of whether you meet every qualification.
Office Location: Coppell, TX
Schedule:
The first 3 weeks of employment are Monday-Friday 9-6 for paid training.

  • Scheduled: Thursday-Monday 8:30am-5:00pm
  • Offering a base salary with overtime eligibility Bonus
  • Hybrid model (3 days in the office and 2 days at home)
  • Not a full-time remote position

Bonus & Overtime Eligibility:

  • Any hours worked over 40/week are overtime eligible.

At Vivid Seats You'll:

  • See your favorite live events and performers on us!
  • Work in a hybrid environment that provides the option to split time between your home and a brand new, perk filled office space
  • Balance personal life and professional responsibilities with Flexible PTO, Mental Health Days, Floating Holidays, and Wellness programs
  • Save for your future through 401K Matching
#IND

Job Summary

JOB TYPE

Full Time

INDUSTRY

IT Outsourcing & Consulting

POST DATE

09/23/2022

EXPIRATION DATE

10/28/2022

WEBSITE

vividseats.com

HEADQUARTERS

ANAHEIM, CA

SIZE

500 - 1,000

FOUNDED

2001

CEO

ROBERT VELTON

REVENUE

$50M - $200M

INDUSTRY

Software & Cloud Computing

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About Vivid Seats

Vivid Seats is the largest independent online ticket marketplace, sending tens of millions of fans to live events. Experiences Matter- which is why we continue to grow year over year. We've unseated major rivals and secured exclusive new partnerships with iconic brands like ESPN and Sports Illustrated. Our longstanding relationships with certified ticket re-sellers and our convenient fan-to-fan selling platform offer an unrivaled experience for both fans and sellers.

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The job skills required for Inside Sales Rep include Inside Sales, Futures, Commitment, Cold Calling, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be an Inside Sales Rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Inside Sales Rep. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Inside Sales Rep positions, which can be used as a reference in future career path planning. As an Inside Sales Rep, it can be promoted into senior positions as an E-commerce Sales Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Inside Sales Rep. You can explore the career advancement for an Inside Sales Rep below and select your interested title to get hiring information.

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If you are interested in becoming an Inside Sales Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Inside Sales Rep for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Inside Sales Rep job description and responsibilities

Motivation to expand personal and professional knowledge of product and sales skills.

02/03/2022: Fargo, ND

They seek new clients, understanding customer needs and making effective sales pitches.

12/28/2021: Columbus, MS

This position requires making outbound sales calls, developing a client roster and performing online product demos.

03/08/2022: Fort Myers, FL

This position will also work cooperatively with outside sales and other members of the Reese team to grow existing customers, and create new customers.

03/10/2022: Long Beach, CA

Trainings on communication trends, telemarketing, data management and sales strategies must be available for their consumption.

02/23/2022: Anderson, IN

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Inside Sales Rep jobs

Many sales reps call only once and end up leaving good opportunities behind.

01/14/2022: Rock Hill, SC

Have a great deal of expertise to draw from when pitching to a prospective client.

01/04/2022: San Bernardino, CA

Demonstrated sales and servicing skills with strong achievement orientation.

02/04/2022: Huntington, WV

Experience with Oracle sales order management system.

02/01/2022: Tuscaloosa, AL

Great listening skills can help reps empathize with prospects to learn more about their business and pain points.

01/23/2022: Lima, OH

Step 3: View the best colleges and universities for Inside Sales Rep.

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