You haven't searched anything yet.
Who we are:
Vivid Seats (NASDAQ: SEAT) is the largest independent online ticket marketplace, sending tens of millions of fans to live events. We believe in the power of experiences and are fiercely dedicated to building products that inspire human connections. We believe that our People are our greatest competitive advantage. To support our People, we have built a company culture that empowers our employees to embrace challenges, encourages unity through collaboration, and seeks to constantly evolve by leveraging data and inspiring innovation.
The Opportunity:
As a Customer Service Representative you will work to manage transactions and relationships with our many valued sellers and customers that have placed an order through the Vivid Seats exchange. You will be taking calls and responding to emails on a broad range of event and order-related questions, working to ensure we are providing elite service to both our sellers and our customers.
How your role expectations will progress as a Customer Service Representative in the first 30, 90, and 180 days:
30 days in
90 days in
180 days in
What You’ll Bring:
Our Commitment:
We are an equal opportunity employer that values the critical importance of a diverse workforce and sense of belonging. Many of our roles have flexible requirements and we encourage you to apply regardless of whether you meet every qualification.
Office Location: Coppell, TX
Days Schedule:
• The first 3 weeks of employment are Monday-Friday 9-5 for training. Training is paid.
• Shifts: 8:00am-4:00pm, 11am - 7pm, and 1:30pm - 9:30pm.
• Schedules require: 3 weekdays and 2 weekend days
• $37,000 base salary with overtime eligibility, Bi-annual bonus, and annualized equity grant.
At Vivid Seats You'll:
Full Time
Software & Cloud Computing
$36k-45k (estimate)
12/07/2022
01/10/2023
vividseats.com
ANAHEIM, CA
500 - 1,000
2001
ROBERT VELTON
$50M - $200M
Software & Cloud Computing
Vivid Seats is the largest independent online ticket marketplace, sending tens of millions of fans to live events. Experiences Matter- which is why we continue to grow year over year. We've unseated major rivals and secured exclusive new partnerships with iconic brands like ESPN and Sports Illustrated. Our longstanding relationships with certified ticket re-sellers and our convenient fan-to-fan selling platform offer an unrivaled experience for both fans and sellers.
The job skills required for Customer Service Representative (Call Center)- Full Time include Customer Service, Problem Solving, Commitment, Futures, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative (Call Center)- Full Time. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative (Call Center)- Full Time. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative (Call Center)- Full Time positions, which can be used as a reference in future career path planning. As a Customer Service Representative (Call Center)- Full Time, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative (Call Center)- Full Time. You can explore the career advancement for a Customer Service Representative (Call Center)- Full Time below and select your interested title to get hiring information.