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Vita tech
Gill, CO | Contractor
$46k-58k (estimate)
3 Months Ago
Desktop Support
Vita tech Gill, CO
$46k-58k (estimate)
Contractor 3 Months Ago
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Vita tech is Hiring a Desktop Support Near Gill, CO

Job Title: Desktop Support

Location: PLATTEVILLE, CO – 80651

Duration: Contract (Onsite)

Job Description:

  • Personal Computers – Desktops, Laptops, Tablets
  • Peripherals (hard-wired, wireless, and network attached) – Printers, Scanners, Docking Stations, Monitors, Keyboards, Mice, USB Attached Hard Drives, Video Cameras, Speakers
  • Phones – Desktop Phones, Conference Room Phones, Cell Phones, Conference Room Equipment: Room Schedulers, Projectors, TVs, Speakers, Video Endpoints, Video Cable Extenders.

Responsibilities Summary:

  • Serve as an escalation resource for help desk ServiceNow tickets
  • Install and configure End-User Computer & peripheral devices (SCCM, AD, GPO, Windows 10, Office 365)
  • Restore End User Data
  • Perform imaging of devices using the latest Image version
  • Relocate Devices from one WES Service Location to another following an Approved Service Request
  • Device inventory in the End User support depot at HUB/Hackett location
  • Dispatch support technician to project sites to handle issues related to IT equipment in Trailer offices
  • Maintain & validation of End User Device Configuration. Notify WES of any systemic compliance failures
  • Coordination with Third Party Vendors on Warranty / Recall Services
  • Quarterly rollup of all updates, apps, and patches into new golden image
  • Configure and Support Electronic Software Distribution
  • Configure and Support Mobile Device Management Tool
  • Configure, validate, Support, and Maintain a Tool or suite of Tools to be used by remote support teams to engineer, package, test, and house images and/or image profiles
  • Strong communication skills and ability to work cohesively with users and team
  • Strong documentation skills and attention to detail, with the ability to create, edit, and refine complex technical documents
  • Ability to work collaboratively with employees within department and across functions

Job Type: Contract

Salary: Up to $26.00 per hour

Schedule:

  • 8 hour shift

Ability to commute/relocate:

  • Platteville, CO 80651: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Customer support: 1 year (Preferred)
  • iOS: 1 year (Preferred)
  • Windows: 1 year (Preferred)

Work Location: One location

Job Summary

JOB TYPE

Contractor

SALARY

$46k-58k (estimate)

POST DATE

01/25/2023

EXPIRATION DATE

02/22/2023

WEBSITE

vitatech.com

HEADQUARTERS

Dublin, OH

SIZE

50 - 100

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The job skills required for Desktop Support include Help Desk, Desktop Support, Communication Skills, Planning, Customer Support, iOS, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Desktop Support positions, which can be used as a reference in future career path planning. As a Desktop Support, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support. You can explore the career advancement for a Desktop Support below and select your interested title to get hiring information.

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If you are interested in becoming a Desktop Support, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Desktop Support job description and responsibilities

Desktop support usually works on a break-fix model where support services are rendered as and when needed.

01/31/2022: Norfolk, VA

With desktop support, technicians access the affected machine directly, working through a virtual chat or telephone line to coordinate with the end-user.

03/04/2022: Bangor, ME

They often deal with clients who are having trouble with their systems, which can frustrate customers.

03/20/2022: Houston, TX

Responsibility includes installing and maintaining hardware and computer peripherals.

02/26/2022: Cedar Rapids, IA

Installing and upgrading operating systems and computer software.

03/30/2022: Atlanta, GA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Desktop Support jobs

Validate & approve VPN access for all remote users.

02/06/2022: Bloomington, IN

Resolve hardware and network connectivity issues timely and accurately.

01/25/2022: Springfield, OH

Ensure desktop computers interconnection seamlessly with diverse system keeping in mind for compatibility factors.

03/01/2022: Pittsburgh, PA

Monitor day to day computer performance.

03/05/2022: Bismarck, ND

Understand the customer’s grasp of technology.

02/06/2022: Jacksonville, FL

Step 3: View the best colleges and universities for Desktop Support.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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