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Chief Operating Officer (B2B Service-Based Business)

Houston, TX | Full Time
27 Days Ago

Job Description

Note From Our Founder

"If you don't have a proven track record of scaling operations for B2B service-based businesses, you're on the wrong page of the Internet. :) If you do, we want to chat with you." - William Griggs, Founder of VirtualRealityRental.co



Do You Love To...

  • Solve Problems
  • Build Systems
  • Lead Teams
  • Take Ownership
  • Share In The Upside
  • Find Cost Savings
  • Tackle New Projects
  • Optimize Processes
  • Have Fun
  • Scale Service Delivery Capacity

If you repeated the word "nope" as you read through the list above, this is not the opportunity for you. If you repeated the word "yup" over and over again — please keep reading…


Who is VirtualRealityRental.co?

VirtualRealityRental.co is a group of talented and passionate people that help companies like Cadillac (Quentin Tarantino demoed VR at this event) , Snowflake (Snoop Dog was the DJ at this event), and Nike (both Phil Knight & Tim Cook tried VR at this event) deliver smiles to their event attendees.

We are looking to grow our team with people who share our energy and enthusiasm for pushing the envelope of live event operations around the world.


Our Culture

  • Builders: We were born to build
  • Leaders: We lead others to success
  • Learners: We never waste a failure or think we know it all
  • Strategists: We are expert resource allocators
  • Action Heros: We have a bias towards action
  • High Fivers: We give credit where credit is due


Peek Behind The Curtain

  • There is more than meets the eye with this opportunity.
  • We aren't a transactional rental shop. We are a full-service event entertainment company for high-end, corporate events.
  • We've rocked out events in spiffy locations around the world including Vegas, Singapore, Maui, Shanghai, NYC, LA, Miami, Chicago, Spain, & Puerto Rico.
  • Out client base includes Amazon, Salesforce, Twitter, PWC, NBA, Microsoft, & Capital One.
  • While VRR is our first service, we are scaling by adding additional tech-enabled services to our portfolio, several of which are already live.


How The Role Works

VirtualRealityRental.co is looking for a proven operator that nerds out on scaling service delivery systems.


Outcomes

  • Increase Customer Satisfaction (NPS = 80 )
  • Increase Gross Margin (80% )
  • Increase Service Delivery Capacity (∅ Can’t Pitch / Can’t Service)

Responsibilities

  • Define, Recruit, Hire, Onboard, Cross-Train Your Operations Team
  • Improve Inventory Management (✓In / ✓Out / Location / Who / Log / Liquidate)
  • Improve Fleet Management (Upkeep, Standardization, Proactive, Documentation)
  • Standardize Systems & Processes (Policies & Procedures)
  • Negotiate with Vendors / Find Low-Cost Provider (Lower COGS)
  • Maximize Structural Integrity (Redundancy)
  • Improve Resource Management & Utilization (Increase Turns)
  • Decrease Required Lead Time
  • Budgeting, Reporting, Building Internal Tools
  • Outsource & Automate Admin Work

Compensation & Benefits

  • Super Competitive Salary - Based on Track Record
  • Bonus / Profit Share - Based on Performance
  • Vacation: Fourteen (14) Business Days Off Each Calendar Year
  • Company Holidays: Seventeen (17) Business Days Paid Company Holidays
  • Healthcare


If you’re still here reading and believe you are a good fit, we’re over the moon excited to hear from you!

Skills for Chief Operating Officer (B2B Service-Based Business)

The job skills required for Chief Operating Officer (B2B Service-Based Business) include Integrity, Budgeting etc. Having related job skills and expertise will give you an advantage when applying to be a Chief Operating Officer (B2B Service-Based Business). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Chief Operating Officer (B2B Service-Based Business). Select any job title you are interested in and start to search job requirements.

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