Project Manager

About the Company:

Vinidex is a member of the Aliaxis group, a global leader in manufacturing and distribution of fluid handling solutions. Vinidex, Australia’s leading manufacturer and supplier of quality PVC pipe & fittings,  PE & PP pipe systems has state-based manufacturing sites across Australia with a nationwide distribution network, resulting in a diverse range of career opportunities.

We are looking for passionate people that want to be part of our journey and embrace the behaviour’s that we at Aliaxis stand for:

• We Dare to challenge the status quo, to innovate and to learn fast,
• We Care for the environment, our customers and each other,
• We Deliver by taking accountability for our decisions and actions.

About the Role:

The purpose of this position is to provide leading customer management, pricing and coordination of major customer projects, contracts, and general end-to-end customer service to our customers within the Civil Direct market segments.

Key Responsibilities include:

• Responsible for end-to-end management of orders and projects (medium, large and major projects) with selected customers across the East Coast of Australia.

• Compilation and submission of tender documents relevant to the civil and infrastructure market.

• Manage selected key customers including quotes, phone/email queries, orders, and relationships against a set range of KPIs.

• Provide great customer experience by maintaining effective communication both internally with key stakeholders and externally with our Civil Direct customers.

• Strict adherence to the agreed KPIs around project timelines, pricing, order management and delivery

• Provide positive support to the external sales team to successfully execute key account plans of agreed customers.

• Support a safety-first culture through visible and effective leadership and workforce engagement, to achieve the best possible standards of workplace safety.

Requirements:

• Experience in customer service, project administration or pricing required.

• Current or previous experience working for a distributor or supplier to the Plumbing, Hardware, Civil or Irrigation market segments.

• A resilient and positive personality and exceptional communication skills can collaborate with both internal & external stakeholders.

• Ability to manage and deliver upon complex orders and major projects

• SAP business technology platform experience highly preferable

Benefits:

• Hybrid flexible working arrangements

• Generous paid parental leave for both primary and secondary carers

• Competitive salary and an annual bonus based on performance.

• Access to our Employee Assistance Program for staff and family members

• Employee Recognition Programs and Service Awards

• Global organisation with career development opportunities

We are committed to creating a workplace that values diversity and inclusivity. We welcome applicants of all genders and backgrounds to join our team.