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Field Service Manager
Viewrail Washington, DC
$87k-114k (estimate)
Full Time 5 Months Ago
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Viewrail is Hiring a Field Service Manager Near Washington, DC

Description

Position Requirements & Responsibilities: (These requirements are in addition to any and all Viewrail employment requirements and policies.)

Summary: The Field Service Manager will be responsible for the on site technical consulting of our Viewrail product, performing site measurements when needed and guiding certified installers. Recruiting and finding new leads, working with homeowners and builders, educating them on our product, maintaining installation schedules specific to their area, and overseeing the direct installers. This role will also provide warranty solutions and technical skill to complete projects.

Responsibilities:

  • Vet and consult local certified installers in addition to maintaining relationships with our partners.
  • Understand our product inside and out in order to provide solutions and proper installation methods.
  • Stay up to date with our VOE (Visual Order Entry) software and teams to provide access to Inventor for job site diagnostics.
  • Work with sales and perform pre-site photos and measurements when needed. Utilizing local certified installers when necessary to perform work.
  • Oversee area install schedules to provide solutions with local resources to install our product and perform warranty work.
  • Maintain company tools, and keep up company vehicle maintenance.
  • Stay up to date on current and new product training.
  • Provide expert skills and feedback on new product designs in the field.
  • Work alongside area sales reps to service local builders and contractors to provide solutions with our product and create new leads.
  • Recruit and find new certified installers in the field that meet our company expectations.
  • Use a hands-on approach to ensure trained technicians will have the skillset to perform work when needed.
  • All other job duties and responsibilities as assigned.

Traits:

  • Strong work ethic: Setting and achieving goals.
  • Dependable: Consistent follow through.
  • Positive attitude: Creating a good environment.
  • Self-motivated: Working effectively with little direction.
  • Creativity: Solve problems and provide feedback for continuous improvement.
  • Team-oriented: Making the most out of collaboration.
  • Teacher: Grow others and invest time into training

Job Summary

JOB TYPE

Full Time

SALARY

$87k-114k (estimate)

POST DATE

10/30/2022

EXPIRATION DATE

01/10/2023

WEBSITE

viewrail.com

HEADQUARTERS

Goshen, IN

SIZE

25 - 50

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The job skills required for Field Service Manager include Field Service, Installation, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Service Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Field Service Manager positions, which can be used as a reference in future career path planning. As a Field Service Manager, it can be promoted into senior positions as a Field Service Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Service Manager. You can explore the career advancement for a Field Service Manager below and select your interested title to get hiring information.

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