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1 Veterinary Client Service Representative - Part-time Job in Arnold, MD

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VETEVOLVE VA LLC
Arnold, MD | Part Time
8 Months Ago
Veterinary Client Service Representative - Part-time
Part Time 8 Months Ago
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VETEVOLVE VA LLC is Hiring a Veterinary Client Service Representative - Part-time Near Arnold, MD

Description

Come join us at Arnold Pet Station! 
Being a Client Service Representative (CSR) in a veterinary office takes a special kind of person who is able to deal with both humans and animals alike. As a CSR your primary responsibility is to be efficient in any and all front desk operations. A CSR is the client’s first and last impression of Arnold Pet Station and it is important that all clients feel welcome, safe and comfortable. 
CSRs are invaluable members of our hospital team, and we treat them that way. Come thrive in an environment that encourages learning and continued growth within the profession and become the bridge between pet owners and patient care.
  • Deliver exceptional customer service to pet owners in a polite and timely manner, both in person and over the phone
  • Schedule and confirm appointments, record keeping and organization, provide estimates and invoices for payment
  • Respond with compassion and empathy in stressful and emotional situations
  • Educate clients on wellness plans, food and products sold in waiting room
  • Perform opening and closing procedures, end of day reports and deposits
  • Data Entry: records, client questionnaires, referral information, etc.
  • Admit patients: ensuring that the patient is weighed and all information is current.
  • Part-time 20-25 hours/week

Requirements

  • Must have prior veterinary experience
  • A general understanding of veterinary terminology, situational understanding, and being able to successfully communicate these situations with clients and the veterinary team.
  • Able to phone and waiting room triage to determine the difference between an emergency and a routine office visit
  • Excellent communication skills with clients and team members
  • Proficient time management, ability to problem solve, learn, and handle multiple tasks
  • Enthusiastic team player with a patient, and positive professional attitude.
Over the last 30 years Arnold Pet Station has made it our mission to practice uncommonly exceptional veterinary medicine and customer service. We have also worked hard to build a culture of not only taking the best care of pets, but also pet parents. Your trust in us ,and the care our experienced team provides, is our top priority. Once you walk through our doors, you are family – and we wouldn’t want it any other way! 
We are a proud VetEvolve Partner hospital. VetEvolve supports the unique culture and individuality of each partner hospital while empowering the hospital teams in their care for patients. One of our goals is to support our community of hospitals in creating sustainable, fulfilling careers in a profession we love.
Check out our FaceBook page !

Job Summary

JOB TYPE

Part Time

POST DATE

08/13/2022

EXPIRATION DATE

11/04/2022

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The job skills required for Veterinary Client Service Representative - Part-time include Client Service, Customer Service, Communication Skills, Time Management, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Veterinary Client Service Representative - Part-time. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Veterinary Client Service Representative - Part-time. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Veterinary Client Service Representative - Part-time positions, which can be used as a reference in future career path planning. As a Veterinary Client Service Representative - Part-time, it can be promoted into senior positions as a Client Service Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Veterinary Client Service Representative - Part-time. You can explore the career advancement for a Veterinary Client Service Representative - Part-time below and select your interested title to get hiring information.

If you are interested in becoming a Veterinary Client Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Veterinary Client Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Veterinary Client Service Representative job description and responsibilities

VCSRs handle all aspects of the veterinary hospital's front desk, managing the flow of client visits and assisting to educate clients on general health topics and medications.

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Students learn about the veterinary healthcare team, medical records, medical terminology, medical office procedures, administration, basic pharmacology, proper animal handling, Microsoft Office basics and the principles behind providing top-notch custome

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They also provide assistance to the entire veterinary hospital or pet care team.

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Communicate with Confidence About the Value of Services.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Veterinary Client Service Representative jobs

Previous receptionist and veterinary practice experience are desirable but not required.

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Knowledge of basic medical terminology, veterinary medicine, medical records, and billing systems.

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Step 3: View the best colleges and universities for Veterinary Client Service Representative.

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