5 Client Service Representative Jobs in Manchester, MO
VETERINARY SPECIALTY SERVICES PC is Hiring a Client Service Representative Near Manchester, MO
Client Service Representative Job Description
Job Summary
Veterinary Specialty Services provides advanced specialized care for animals, collaborating with veterinarians throughout the St. Louis area, and beyond. We are a 24-hour specialty and emergency hospital committed to providing excellent, advanced care to patients. Our state-of-the-art facility is fully equipped with advanced diagnostic equipment.
We are currently looking for Client Service Representatives to work the front desk of our busy veterinary emergency center located in Manchester, MO. We are currently looking for help on our night shift working 4pm to 12am; weekend availability is required.
Responsibilities and Duties
Our Client Service Representatives play a vital role in our hospital. They are who our clients first see when they arrive and the last they see as they leave. They are the link between our clients and the clinical team, and they must be an advocate for the hospital as well as our clientele. We strive to ensure a team oriented approach in our hospital and all members of staff, regardless of position, collectively work towards our common goal of providing excellent client service for our clients and top quality care for our patients.
In this role, the right person will be responsible for the following but not limited to:
- Initial triage of incoming emergency patients, with the assistance of veterinary technicians.
- Ensuring that the necessary operational efficiencies are met, ensuring that clients are checked-in, roomed and checked-out in a timely manner.
- Answering incoming calls to our emergency line and working with technicians and doctors to guide callers.
- Ensuring the lobby, front desk and exam rooms are kept clean and tidy.
Qualifications and Skills
- Present a professional image
- Excellent verbal and written communication skills
- Attention to detail and multitasking skills are critical.
- Ideal candidates would have 2 years of previous client service experience; veterinary or medical experience is preferred.
- Be Self Motivated and have a willingness to learn
- Work closely with team members, doctors, and other VSS employees
- Have a positive can-do attitude
- Possess strong computer skills
- Have had cash handling experience and have a base financial knowledge/understanding
- Be comfortable in emergency situations; able to handle a face-paced, hospital environment
- Willingness to work days, evening and weekend hours - VSS operates 24/7.
Benefits
We offer full time employees a comprehensive benefit package that includes: Paid Medical Insurance, 401(K), Continuing Education, Scrubs, Employee Pet Discounts, Paid Holidays and Paid Time Off (PTO). Compensation is based on experience and skill level.
Opportunities for Advancement
There are opportunities for advancement within our hospital for outstanding client service providers. Opportunities may include leadership roles and/or advanced client service roles. We work hard to provide employee development, additional education and support for our team.
Job Summary
Full Time
$37k-47k (estimate)
11/23/2022
05/04/2024
The job skills required for Client Service Representative include Written Communication, Attention to Detail, Leadership, Cash Handling, Multitasking, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Service Representative positions, which can be used as a reference in future career path planning. As a Client Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Service Representative. You can explore the career advancement for a Client Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Client Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Service Representative job description and responsibilities
Client services representatives manage client relationships and provide customer support.
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Promoting and maintain positive customer relations utilizing service excellence techniques.
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Client service representatives are responsible for taking care of users who have a hard time with some business element.
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Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
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Have an understanding and reception to clients' needs and give proactive customer support.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Service Representative jobs
Some popular Client Service Representative hard skills are Customer Service, Client Services, Sales, Microsoft Access, Social Media, Marketing, Management and Banking.
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Should have a proven customer support experience or experience as a client service representative.
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Learn to resolve problems and prevent client dissatisfaction.
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Step 3: View the best colleges and universities for Client Service Representative.
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