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Field Service Technician

Hartford, CT | Other
9 Days Ago

Job Description

Overview

Field Service Technician

As a member of the Service team, your responsibilities include to perform all the activities required to provide technical support to internal/external customers; set up, maintain, troubleshoot, optimize and repair injection molding systems and working with the customers directly to diagnose issues.

 

 

This is a travel position that will focus on  local and regional travel during the week Monday-Friday.  It will also have about 10% traveling through North America.  Some weekend work will be required.

 

 

TECHNICAL/PROFESSIONAL KNOWLEDGE, SKILLS & ABILITIES:

  • Excellent troubleshooting skills 
  • Ability to interface effectively across manufacturing, engineering, sales and service functions
  • Ability to work with new and evolving technologies
  • Strong electrical background and mechanically inclined.
  • Strong problem resolution skills with a proven ability to think outside of the box
  • Strong customer service skills
  • Additional language other than English would be considered an asset
  • Ability to write a detailed report
  • Flexible to travel to Canada

QUALIFICATIONS:

  • Minimum 2 year Technical Associates degree/diploma or equivalent military experience
  • Experience with injection molding including assembly, testing, service and engineering including machines, molds, robots and other product handling equipment would be an asset
  • Mechanical Experience
  • Electrical Experience
  • Customer Service
  • US Passport

 

 

Skills for Field Service Technician

The job skills required for Field Service Technician include Field Service, Customer Service, Troubleshooting, Technical Support etc. Having related job skills and expertise will give you an advantage when applying to be a Field Service Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Service Technician. Select any job title you are interested in and start to search job requirements.

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Career Path for Field Service Technician

The following is the career advancement route for Field Service Technician positions, which can be used as a reference in future career path planning. As a Field Service Technician, it can be promoted into senior positions as a Field Service Engineer IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Service Technician. You can explore the career advancement for a Field Service Technician below and select your interested title to get hiring information.