Overview

Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive.

Responsibilities

• Actively prospects and networks to continually add new, productive blood drive opportunities
• Shadowing blood drive process with new account build and calendar requirements
• On-site recruits as needed or required; hosts sign up tables and supports event drives, will include some evening and/or weekend hours
• Provides education and support for mission awareness
• Prepares and conducts presentations to community groups
• Develops and maintains relationships with community organizations and community advocates
• Works with marketing/communications to identify blood drive programs and prepares content needed to support defined strategies
• Meets project timelines, is organized and timely with follow up
• Utilizes Pipeline tracker and keeps up-to-date contact information for key points of contact and interactions
• Identifies, documents, and provides feedback on issues regarding customer needs/requirements, customer issues/concerns and satisfaction, potential expansion opportunities, competitor activities/strategies, and similar information
• Create community awareness and development though social media outreach (establish relationships and post drive information)
• Has limited territory responsibilities during vacancies and/or to address collection gaps
• Identifies and evaluates the key motivators within each organization to elicit the commitment and follow through needed to ensure optimal participation at blood drives
• Manages blood drive details and outcomes by scheduling resources; ensuring appropriateness of blood drive site; communicating internally all details regarding the blood drive; coordinating with organization logistics and needs for the blood drive; forecasting production of the drive; clearly defining expectations of the group; providing tools, timelines, and training to the group; scheduling communication touch points; and managing successful outcomes
• Works collaboratively with other departments as needed to ensure successful blood drives and provides excellent internal customer service
• Performs other duties as assigned
• Complies with all policies and standards

Qualifications

QUALIFICATIONS: 

***All new employees must obtain primary Covid-19 vaccination (single dose Johnson & Johnson or 2 dosages of Pfizer/Moderna/Novavax) prior to start date or have an approved accommodation prior to their start date. ***

Education

• Bachelor's Degree from an accredited college or university preferred
• Relevant college/university level coursework and/or work experience may be considered in lieu of a degree. required

Experience

• 1-3 years of related work experience preferred
• Customer service experience preferred

Knowledge, Skills and Abilities

• Microsoft Office Suite proficient
• Willingness to leverage social media with confidence in support of the Mission and outreach
• Thrives in a self-motivated and self-directed environment
• Must have foundational analytical, planning, strategic and decision-making skills
• Ability to be resourceful, flexible, adaptable; possess excellent problem-solving skills
• Demonstrates poise and willingness to confidently engage and interact with a wide variety of audiences
• Must possess excellent time management and organization skills, and able to manage detailed information
• Skilled in persuasive communication, being able to be direct in a respectful manner
• Excellent ability to communicate, encompassing written, verbal, and presentation skills.
• Ability to prepare information needed for meeting agendas, educational and motivational presentations, blood drive promotion, trainings, and analytical reports; and the ability to communicate and deliver that information effectively.

Licenses and Certifications

• A current valid driver's license and good driving record required

Tools and Technology

• Personal Computer (desk top, lap top, tablet) required
• General office equipment (computer, printer, fax, copy machine) required
• Microsoft Suite (Word, Excel, PowerPoint) required

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