About the Salesforce Solution Consultant Position

The Solution Consultant will drive solution architecture in sales pursuits, be a trusted client advisor and ensure consistent delivery for clients in the Salesforce space. The Solution Consultant serves as a subject matter expert in a skill and/or solution and is responsible for client delivery, proposals, new business opportunities, and knowledge management. The Solution Consultant works closely with clients to facilitate business process analysis sessions, understand and document requirements and enable the authoring/development of quality solutions that meet those requirements. 

Responsibilities

• Guide clients through the implementation of Salesforce solutions 

• Serves as the technical leader for Salesforce projects onsite at client locations 

• Translates business requirements into well-architected solutions that best leverage the Salesforce platforms and products 

• Provide detailed level of effort estimates for proposed solutions. Articulate the benefits and risks to a solution’s feasibility and functionality 

• Design elegant, innovative Salesforce solutions involving configuration of Salesforce and Managed Packages, creation and refinement of complex data models, external integration, business process automation, and other custom functionality 

• Draft custom development specifications and manage the delivery and testing of the functionality by Development resource 

• Provide hands-on, expert-level technical assistance to developers 

• Design and manage the execution of test plans to ensure a quality solution is delivered 

• Follow and understand new Salesforce product and technical capabilities resulting from product releases and acquisitions 

• Provide expertise during sales efforts to estimate the technical level of effort

• Participate in marketing events (e.g. sales meetings) 

• Collaboration with Project Manager to facilitate stakeholder expectations, identify project issues, risks and present alternatives to alleviate or resolve those issues 

Qualifications

• 7 years of CRM process design and implementation experience

• Minimum 3 years of Salesforce platform experience 

• Proven ability to design and optimize business processes and consider integrations across disparate systems 

• Excellent client-facing written and oral communications skills

• Active Salesforce certifications or ability to achieve relevant certifications upon hire 

• Knowledge of tools/applications such as Excel, Data Loader used for analysis and processing data 

• Exposure to enterprise integration tools and extract, transformation, and load (ETL) tools 

Ten Great Reasons to Work at Verndale

1. We are a rapidly growing company that is just as scrappy and entrepreneurial today as when we were founded in 1998. 
2. We are relentlessly curious, and enthusiastically solve our client’s complicated business problems through technology, data, and design. 
3. We foster a culture that enables every person in the organization to do the best work of their career. 
4. We offer regular training and professional development to move careers forward. 
5. Client and employee satisfaction are our two most important business metrics. 
6. We celebrate and champion diversity, equity, and inclusion. 
7. We offer generous paid company holidays, vacation, and paid sick time to every employee starting on day one. 
8. We provide top-of-the-line benefits including health, dental, vision, 401K, LTD, STD, Life Insurance, EAP, HRA and more. For our Quito Employees we offer top-of-the-line Health Insurance, plus monthly perks customized to meet individual employees’ needs.
9. We support a healthy work/life balance. 
10. We are fully remote enabled and embrace the evolving definition of the workplace. 

About Verndale

Verndale is a customer experience agency, purpose-built to help marketing and technology leaders connect the dots of the consumer journey. From our offices in Boston, Los Angeles, Minneapolis and Quito, we design and build digital experiences, and enable marketing technologies that bring brands and their customers together.

We know that in order to go great work, you have to make work great. Verndale is committed to always being a company that celebrates diversity, equality and inclusion. We strive to recruit and retain people who are committed to creating the climate of respect that is essential for individual and company success. Verndale's services are built around a core methodology that encompasses Growth Strategy, Experience Design, Technology Enablement, and Experience Optimization.

Learn more at www.verndale.com 

Compensation & Benefits

Verndale is proud of the fun, diverse, and respectful company environment we enjoy on a daily basis. Competitive compensation and comprehensive coverage for medical, dental, life, disability and a 401(k) savings plan are offered to all full-time employees. Ample company paid holidays and personal time off make having a work-life balance possible. For some roles, remote work is a definite possibility; we believe in hiring the best and keeping our own happy and motivated. 

Verndale is an Equal Opportunity Employer. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.