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Description
Position Purpose:
The IT Systems Specialist is an integral part of the IT support team who troubleshoots and resolves all organization wide IT issues. The job duties assigned to this role will include supporting employee/staff IT needs via remote access and desk-side support, installation of hardware and software, support of iPhones, and other IT-related duties to support and resolve technical issues. In this role, you will be hands-on with PC hardware and software. You will provide HelpDesk Tier 1 technical support and training to system users to help them become more efficient and successful in their use of technology. You will also be responsible for tracking and monitoring ongoing tasks, distributing reports, and participating in special projects. Candidates will ensure end-user computer issue needs are resolved and documented in a friendly, helpful, and timely manner. Contributes to the Foodbank’s relationship with Feeding America, our outsource vendor for technology systems. A high level of internal customer service is essential.
This position is a full time hourly position with the pay anticipated to start at $25 to $28.37 based on relevant experience, education, and etc. To be considered please submit an employment application with a resume and cover letter attached.
Building equity and racial justice into Vermont Foodbank’s organizational practices is everyone’s responsibility, and it requires the commitment and collaboration of every employee and team. Therefore, everyone is expected to honor diversity, contribute to an inclusive organizational culture, and leverage their own personal agency and scope of influence to center equity.
Requirements
Essential Functions and Responsibilities:
Other Functions:
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Full Time
Social & Legal Services
09/30/2022
12/06/2022
vtfoodbank.org
BARRE, VT
25 - 50
1986
JOHN D SAYLES
$10M - $50M
Social & Legal Services
The Vermont Foodbank is the states largest hunger-relief organization, serving communities in all 14 counties of Vermont through a network of 215 food pantries, soup kitchens, shelters, senior centers and after-school programs. The Vermont Foodbank distributes 12 million pounds of food annually to as many as 153,000 Vermonters. The Vermont Foodbank, a member of Feeding America, is nationally recognized as one of the most effective and efficient nonprofits and food banks in the nation.
The following is the career advancement route for IT Specialist positions, which can be used as a reference in future career path planning. As an IT Specialist, it can be promoted into senior positions as a Decision Support Specialist that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Specialist. You can explore the career advancement for an IT Specialist below and select your interested title to get hiring information.
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Quotes from people on IT Specialist job description and responsibilities
IT Specialists can also do roles of software engineers, software developers, database administrators, system analysts, computer security technicians, and network analysts, among others.
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IT Specialists offer a wide range of computer services from basic troubleshooting to complex maintenance and repair procedures.
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IT Specialists typically understand how computer hardware and software work together and understand advanced troubleshooting methods.
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Obtain Entry-Level Work (Timelines Vary).
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Pursue Vendor-Specific Certifications (Timelines Vary).
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Accurately diagnose problems and deliver solutions, either through knowledge or research.
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