Vermont Federal Credit Union is a growing financial cooperative in Northwestern Vermont, currently serving over 50,000 members. We are looking for friendly, self-motivated individuals who enjoy helping people, have strong communication skills, are detail-oriented and enjoy working as part of a team. We have competitive health care and 401k matches, a local employee assistance program, and other wellness benefits. Please visit our website for full details of our benefits program.

Deposit Quality Control Specialist – South Burlington, VT:

Vermont Federal Credit Union is recruiting for a Deposit Quality Control Specialist out of our Kennedy Drive Location.  As a Deposit Quality Control Specialist, responsible for handling all quality control checks as assigned including document control.

Job Description:

• Provide quality control reports identifying defects and exceptions within system input and data output, according to operational guidelines, policies and procedures. Identify and note exceptions, identify factors causing exceptions and make recommendations to modify operations and reduce exceptions.
• Handles all communication with branch staff regarding missing share account documents and files.
• Provides support to the BSA/AML coordinator, researching fraud alerts and communicates with staff.
• Performs audits on all share account maintenance. Coordinates with branch staff to obtain corrected documents. Monitors data change report to ensure proper documentation is submitted with the change. Follows up with employee to obtain missing components.
• Deliver outstanding service that is in alignment with the Credit Union’s Service Promises.

Requirements: 

• One year to three years of similar or related experience.
• A high school education or GED.
• Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Vermont Federal Credit Union we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Please be sure to attach your resume. Applications without an attached resume will be considered incomplete. Vermont Federal Credit Union is an Equal Opportunity Employer.