Role: Technical PM

Location: Austin, TX(Day 1 Onsite)

Only W2 candidates please.

JD:

5-10 years of experience is required.

The Interaction Engineering team is looking for a Technical PM to work on a variety of large, cross-functional projects.

• Minimum 7 years of experience in project management.(PMP)

• Program or portfolio management experience, especially involving large programs consisting of multiple complex projects would be a big plus.
• Candidate should possess excellent interpersonal effectiveness and communication skills.
• He/she should be able to manage multiple priorities, influence others, manage customer expectations, and effect change through influence and partnership.
• Candidate should have exceptional presentation and communication skills, especially in front of large audiences or high-level management.
• Candidate should be a pro in sprint planning, conducting retrospectives, breaking specs to epics & user stories, developing multi-year release/product roadmaps.
• Demonstrable experience in software release management including planning and scheduling of s/w release windows and cycles across multiple projects.
• Technical familiarity Service development, backend APIs, AWS would be a big plus.
• Knowledge of tools used as Apple such as Keynote, Numbers, Pages, Slack, OmniPlan, Omnigraffle, Sketch would be a plus.
• Experience working as a Business Analyst or in a product facing role would be a plus.
• Experience in Contact Center Industry is preferred.
• Experience in Genesys is preferred.