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IT Administrator

Fowlerville, MI | Full Time
1 Month Ago

Job Description

Overview

Flex-N-Gate is a leading manufacturer and supplier of components for the automotive industry, recently ranked 10th of the 150 Top North American Suppliers in “Automotive News.” A growing and vital company, Flex-N-Gate provides a great opportunity for hard-working and skilled individuals.

Scope of the Position

The Information Technology Administrator’s role is to ensure proper computer operations so that end users can accomplish organizational tasks.  This includes receiving, prioritising, documenting and actively resolving end user help requests.  Problem resolution may involve the use of approved diagnostics and help tools, as well as require that the individual give hands-on help at the desktop level. 

Responsibilities

• Administer a small, uniform site alone or assists in the administration of a larger system. • Perform first level problem determination and resolution on all problems.• Escalate unresolved issues to the appropriate support team. • Software support focus within the network activity, primarily within a Microsoft Windows environment. • Monitor and follow-up on all outstanding issues to ensure proper and efficient resolution or to update the client as to the current status. • Notify appropriate management of priority problems and subsequent resolution.• Utilize all tools necessary to monitor servers and perform other daily duties. • Communicate with co-workers, management, clients and others in a courteous and professional manner. • Conform with and abide by all regulations, policies, work procedures and instructions. • Record, track and document – help desk requests, problem-solving process, including all successful and unsuccessful decisions made, and brief IT members on the resolution.• Develop help sheets and knowledge base for future reference and end users.• Perform related duties consistent with the scope and intent of the position.• Available for support calls 24/7.• The incumbent is responsible for the awareness, understanding, specific responsibilities and management of the Environmental Management System (EMS) as stated in EMS policy CEVPL.00005.• The incumbent is responsible for the awareness, understanding, specific responsibilities and management of the Quality Management System (QMS) as stated in CQAM.00001 – Corporate Quality Manual.

Qualifications

• High School Diploma or equivalent• 2-4 years’ work experience in related field• Certifications from accredited schools in computer systems• Knowledge of basic computer hardware and applications software. • Strong organizational skills. • Strong communication skills (both verbal and written).• Proficiency with database applications and administration systems, specifically Microsoft Office. • Ability to work effectively alone and prioritize. • Must be a highly motivated, service and team-oriented individual with an attention to detail.• Enthusiasm for challenge and new initiatives are prerequisites.• Strong analytical ability• Troubleshooting ability is required• Strong decision making and problem solving skills• Demonstrated good internal customer service skills• Proven good presentation skills.• Good presentation skills• Ability to manage multiple projects.• Detail oriented

Benefits

• Medical, dental, prescription, vision, life and disability insurance; and a flexible spending account• 401(k) retirement savings plan with company match• Extensive safety training, new hire orientation, continuous learning and development programs and tuition reimbursement• Paid holidays and vacation timeWhat do our employees have to say?“It engages you professionally, and provides learning opportunities.”“Lots of growth opportunity.”“The company’s young enough to be exciting, but old enough to be stable.”Not just a job—a great place to work!Flex-N-Gate is an equal opportunity employer. EOE/Minorities/Females/Veterans/Disabled.

 

Skills for IT Administrator

The job skills required for IT Administrator include Troubleshooting, Information Technology, Problem Solving, Customer Service, Help Desk,and Communication Skills etc. Having related job skills and expertise will give you an advantage when applying to be an IT Administrator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Administrator. Select any job title you are interested in and start to search job requirements.

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Career Path for IT Administrator

The following is the career advancement route for IT Administrator positions, which can be used as a reference in future career path planning. As an IT Administrator, it can be promoted into senior positions as a Systems Administrator III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Administrator. You can explore the career advancement for an IT Administrator below and select your interested title to get hiring information.

How to Become an IT Administrator

If you are interested in becoming an IT Administrator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Administrator for your reference.

Step 1 Understand the job description and responsibilities of an IT Administrator

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Step 2 Knowing the best tips for becoming an IT Administrator can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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