Associate Customer Success Manager
We are looking for a technically savvy Associate Customer Success Manager (ACSM) who possesses a strong drive for results. Duties for the ACSM will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding, and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests.
Successful candidates must be social, analytical, possess an aptitude for learning and using new technology, and be able to communicate clearly and effectively. The ideal candidate should engage with customers, maximize value, and create strategies to grow our customer base.
SAN JOSE, CA
3,000 - 7,500
JOSEPH COOK II
$10M - $50M
Vectra is a California-based AI platform that offers cloud security, ransomware detection, threat hunting and related solutions for sectors such as healthcare and education.
The job skills required for Associate Customer Success Manager include Leadership, customer relationship, Customer Satisfaction, etc. Having related job skills and expertise will give you an advantage when applying to be an Associate Customer Success Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Associate Customer Success Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Associate Customer Success Manager positions, which can be used as a reference in future career path planning. As an Associate Customer Success Manager, it can be promoted into senior positions as a Sales Director - Medicare Products that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Associate Customer Success Manager. You can explore the career advancement for an Associate Customer Success Manager below and select your interested title to get hiring information.