Varsity Tutors for Schools is searching for a Customer Success Manager to join our team! The Customer Success Manager will be a trusted advisor for key stakeholders, managing district's desired learning outcomes enabling durable and robust adoption of the Varsity Tutors product. This is a contract position lasting 3 to 6 months.
The individual in this role needs to exhibit a high level of professionalism and have the ability to build strong relationships with internal and external partners. This CSM will work in schools daily, engaging directly with teachers to help them use the product effectively in their classrooms. This position will also deliver Professional Development and training, hold teacher round table and feedback sessions, and collaborate with the District Level CSM to ensure that we are meeting the overall needs of the customer.
Nerdy (NYSE: NRDY), the parent company of Varsity Tutors, is a leading platform for live online learning, with a mission to transform the way people learn through technology. The Company’s purpose-built proprietary platform leverages technology, including AI, to connect learners of all ages to experts, delivering superior value on both sides of the network. Nerdy’s comprehensive learning destination provides learning experiences across 3,000 subjects and multiple formats—including one-on-one instruction, small group classes, large format group classes, and adaptive self-study. Nerdy’s flagship business, Varsity Tutors, is one of the nation’s largest platforms for live online tutoring and classes. Its solutions are available directly to students and consumers, as well as through schools and other institutions. Learn more about Nerdy at https://www.nerdy.com/. The company publicly listed on the New York Stock Exchange on September 21, 2021.
Onboarding & Implementation
Customer Service & Support
Work Location and Travel
Varsity Tutors Leadership Principles
Relentless Focus on Customers * Comfort with Ambiguity * Ownership * Simplify * Intellectual Curiosity * Build Teams * Think Big * Insist on High Standards * Bias for Action * Build Trust * Go Deep * Have Conviction * Deliver Results * Are Right, a Lot
Varsity Tutors is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. (INDHP)
The job skills required for Customer Success Manager include Customer Service, Customer Success, Leadership, Coaching, Problem Solving,and Onboarding etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Success Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Success Manager. Select any job title you are interested in and start to search job requirements.
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