V LOGISTICS INC.

Our family-oriented company is looking for a responsible and knowledgeable

Ocean Import/Export Coordinator to join our team.

JOB RESPONSIBLILITIES:

• Manage house accounts by providing customer service and quote ocean freight/delivery rates
• Quote oversea agents and continue building relationships with agents from various countries
• Obtain rates for ocean oversize freight, terminal collect handling charges, trucking with permits and escorts
• Responsible for arranging ocean import shipments from origin to destination in the US and be able to do the following:
• Determine if shipment is full container, LCL, or breakbulk
• Determine shipping Incoterms: Exworks, DDP, DAP, FOB, CIF
• Obtain ISF form and AMS details from overseas agent to file ISF with broker
• Provide documents to broker for clearance
• Familiar with Vacis Exam, Intensive Exam, Tailgate Exam
• Ensure any collect charges at port or by SSL/Co-loader were paid
• Assign trucker to recover freight from port, CFS, or railyard and monitor delivery

• Work and manage on Breakbulk shipments, project cargo, oversized freight
• Monitor operations for delivery of oversize freight, assist coordinating cranes, deadlines, and installation crews
• Provide excellent customer service to customers regarding shipments in a timely manner amid urgent inquiries
• Maintain positive and calm demeanor under various conditions to implement strategies and provide excellent customer service.
• Ensure the delivery of superb customer service by continually providing accurate information regarding shipment status
• Keep in close contact with customers throughout the entire import process until successful delivery of the freight.
• Process documentation and secure accuracy through the appropriate company system with established deadlines.
• Follow-up on all the status of shipments with agents, truckers, and vendors and maintain records of all communications in files.
• Prepares all documentation and billing to customers.
• Always maintain compliance standards - including internal policies and procedures, external government regulations, and customer requirements
• Answer phones, filing, data entry, and other related responsibilities to maintain files

REQUIREMENTS FOR THIS POSITION

• Education: Minimum associate degree
• Minimum of 2 years of experience in related field of Freight Forwarding or Logistics
• Highly experience with working along with different associates in the ocean transportation industry
• Experienced with haz, expedited, and exhibition freight
• Handled Inbond shipments, T&E, TIB
• Experienced with storing freight at warehouse for clients who are not ready to accept cargo
• Intermediate proficiency in Microsoft Office, particularly Excel and internet, web-based or another network base
• Accurate typing and data entry skills
• Can respond promptly to customer needs and resolves problems in a timely manner
• Highly organized with personalized filing system to stay organized
• Strong ability to multi-task
• Must be authorized to work in the United States

JOB TYPE

Monday to Friday 8:30am-5:30pm on site in Elk Grove Village

Paid annual vacation leave

Paid sick days

Employer match 401K

Job Type: Full-time

Pay: $50,000.00 - $53,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

COVID-19 considerations:
The company strictly adheres to updated CDC guidelines and has a cleaning company come once a week for an in office deep clean.

Education:

• Associate (Preferred)

Experience:

• Microsoft Office: 5 years (Preferred)

Work Location: In person