Overview

Event Services is a growing department whose primary function is to assure the events hosted by Utah State University, "Exceed Expectations". The primary purpose of the Reservations Coordinator (Coordinator II) is to schedule events through the Event Management Software (EMS) system. The position will also manage equipment rental in the EMS system; be a support to the Catering Sales Team; and aid Event Services Coordinators in event management, equipment rentals and invoicing.

Responsibilities

• Schedule, organize, and prioritize all the events scheduled in venues that Event Services oversees.
• Liaison between Event Coordinator, client, and equipment rentals & services.
• Collaborate with Event Coordinators and assist as needed.
• Collaborate with the Catering and Central Reservations team to create and support office policies and procedure.
• Cross-train in Catering Sales and Billing
• Answer phones
• Data entry and filing

Qualifications

Minimum Qualifications:

• Two years of office experience or equivalent education/experience 
• Proficient in Microsoft Word and Excel

Preferred Qualifications:

• Training in EMS (Event Management Software), and or Caterease
• Customer service in catering sales or building scheduling.

Knowledge, Skills, and Abilities:

• High level of initiative, self-motivation, and a positive attitude.
• Ability to work independently without close supervision.
• Strong organizational skills and attention to detail.
• Strong clerical and record keeping skills.
• Knowledge of filing systems and information management systems.
• Ability to manage and complete multiple projects and deadlines simultaneously.
• Ability to communicate verbally in a clear and concise way.
• Good communication skills over the telephone with a strong voice and friendly attitude.
• Excellent written communication skills, including correct grammar, spelling, and proofreading.
• Excellent interpersonal communication skills including the ability to foster effective working relationships with supervisors, coworkers, and customers.
• Thorough knowledge of Microsoft Office, especially Microsoft Excel, and the ability to work with custom database systems (training is provided).
• Knowledge and experience with basic bookkeeping practices and procedures.
• Ability to operate standard office equipment to include copiers, scanners, telephone systems, computer data systems, and printers.

Required Documents

Along with the online application, please attach:

**Document size may not exceed 10 MB.**

Advertised Salary

ADA

The position requires considerable physical activity. Employees must have sufficient strength to perform the duties and responsibilities of the position including heavy lifting (50 pounds) and/or pushing and pulling of heavy objects. Employees must be prepared to assume uncomfortable positions such as crawling, kneeling, and squatting. Additionally, the work environment can include confined or narrow spaces. Employees must adhere to safety precautions and may be required to use protective equipment.

University Highlights

Utah State University (USU) was founded in 1888 and is Utah’s land-grant and space-grant university. USU is one of only 146 research institutions in the U.S. classified as R1 “very high research activity” by the Carnegie Classification of Institutions of Higher Education. As one of the two premier research institutions in Utah, USU provides a high-quality education at an affordable price. With its main campus in Logan, the university serves approximately 27,500 students, including 24,255 undergraduates and 3,171 graduate students. USU Online has served students from all 50 states and 55 countries for 25 years.

USU’s statewide system features three residential campuses, 30 total campus locations, and 23 Extension education centers. The university employees 903 full-time faculty members, 124 executive administrators, and 1,649 full-time support staff. USU offers 115 undergraduate majors, as well as 91 master’s and 42 doctoral degrees. Learn more about USU.

A core characteristic of USU is engagement with communities and people in economic development, improvements to quality of life, and human capital. Through the practical application of knowledge, the University and its faculty engage and share expertise with the state, nation, and world, preserving the historical land-grant tradition of partnering with communities to address critical societal issues in the interest of the public good.

The USU main campus is located in beautiful Logan, Utah, a city of about 50,000 situated in a picturesque mountain valley about 80 miles north of Salt Lake City. Outstanding recreational opportunities abound in the nearby mountains and proximate region.

USU is sensitive to the needs of dual career couples and provides a Dual Career Assistance program to support careers for partners who are also seeking employment.

USU endeavors to provide reasonable accommodations to ensure equal access in all aspects of employment to qualified persons with disabilities. To request a reasonable accommodation for a disability, please contact the university’s ADA Coordinator in the Human Resource office at 435-797-0122 or submit a request at hr@usu.edu.

USU Land Acknowledgment

Please visit our website to learn about Utah State’s land acknowledgment of the eight tribes of Utah.

Notice of Non-discrimination

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:

Executive Director of the Office of Equity Matthew Pinner, discrimination@usu.edu, Distance Education Rm. 401, 435-797-1266

Title IX Coordinator Hilary Renshaw, titleix@usu.edu, Distance Education Rm. 404, 435-797-1266

Mailing address: 5100 Old Main Hill, Logan, UT 84322

For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:

U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov

U.S. Department of Education, Denver Regional Office, 303-844-5695, OCR.Denver@ed.gov

*updated 08/2022