Description

Foothill Orthodontic Specialists is seeking to hire a Scheduling Coordinator to our team! We are looking for a detail oriented, reliable team member for our fast-paced office. We value our employees and strive to offer a fun and educational work atmosphere! So, want to be part of a team that rewards employees with positive feedback, retirement plan, paid vacation, health benefits, continuing education benefits and other great incentives? Send us a resume today!

CORE FUNCTIONS

• Work with doctor/office manager to develop and/or understand the practice’s financial and payment policies.
• Conduct financial consultations with all new and existing patients when new treatment plans are presented.
• Ensure all patients have a current financial consent form signed and financial agreement signed with each new treatment plan presented.
• Manage and maintain the payment options and policies for patients to uphold the practice’s financial integrity.
• Understand the practice’s policy on working with dental benefit plans and be prepared to educate patients on their dental benefits.
• Submit dental benefit claims (if this is the practice’s policy in working with plans).
• Know the process of submitting claims with each dental benefit plan and submit as many claims electronically as possible.
• Oversee and track dental benefit plan accounts receivable and follow up on claims regularly to ensure timely payment.
• Communicate with all outside and third-party financing companies offered to patients and educate patients on available outside financing options.
• Manage patient accounts receivable and track outstanding balances to ensure timely payment.
• Manage the practice’s collections protocol for all outstanding balances.
• Adjust or “write off” the difference between the practice fee and dental benefit fee, as well as outstanding balances in accounts receivable that have aged over 120 days.
• Train all staff who collect or post payments on the practice’s financial protocols.
• Coordinate and communicate daily with the scheduling coordinator and treatment coordinator to identify patients on the schedule any outstanding balances or financial consultation need.
• Verify the breakdown of dental benefits for all new patients prior to the new patient exam and consultation.
• Routinely assist with administrative duties.
• Participates in the medical office emergency routine when required. Summons ambulance or EMS or assists other staff members as needed.
• Navigate software without assistance.
• Must always represent the practice in a professional, pleasant, and cooperative manner.
• Maintain regular attendance and adhere to assigned work schedules and office policies.
• Must be flexible.
• Must excel in forward thinking in order to anticipate the needs of the patient and our dental team.
• May be required to travel between office locations. Must be insurable by the company’s insurance.
• Performs other related duties as necessary or assigned by management.

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