294 Remote Call Center - Customer Service Representative Jobs in United States

Usai First Acceptance Ins Co, Inc
AZ Remote, AZ | Other
$34k-44k (estimate)
3 Months Ago
Rdi Corporation
Batavia, OH | Full Time
$39k-51k (estimate)
5 Days Ago
Rdi Corporation
Neville, OH | Full Time
$39k-51k (estimate)
5 Days Ago
Rdi Corporation
Feesburg, OH | Full Time
$39k-51k (estimate)
5 Days Ago
Rdi Corporation
Higginsport, OH | Full Time
$39k-51k (estimate)
5 Days Ago
Bluetriton Brands
Dallas, TX | Full Time
$54k-69k (estimate)
1 Week Ago
Inman Shipping Worldwide, Llc
Fort Wayne, IN | Full Time
$49k-62k (estimate)
Just Posted
Xsport Fitness
Saint Charles, IL | Full Time
$39k-51k (estimate)
Just Posted
Rdi Corporation
Connersville, IN | Full Time
Just Posted
Medijobs
Patchogue, NY | Full Time
$39k-50k (estimate)
Just Posted
Rdi Corporation
Milford, OH | Full Time
Just Posted
By Claudia Spas
Charleston, SC | Full Time | Part Time
$37k-46k (estimate)
Just Posted
The Panther Group
Hales Corners, WI | Contractor | Full Time
$38k-48k (estimate)
Just Posted
Wac Lighting
Port Washington, NY | Full Time
$35k-43k (estimate)
1 Day Ago
Ansir Communications Llc
North Haven, CT | Part Time | Full Time
$44k-57k (estimate)
2 Days Ago
Iks Health
Coppell, TX | Full Time
$39k-50k (estimate)
2 Days Ago
Platinum Staffing Solutions
Richmond, CA | Temporary | Full Time
$42k-54k (estimate)
3 Days Ago
Platinum Staffing Solutions
Lathrop, CA | Full Time
$37k-47k (estimate)
4 Days Ago
Shotvet
Longwood, FL | Full Time | Part Time
$42k-58k (estimate)
4 Days Ago
Daytona Infiniti
Daytona Beach, FL | Full Time
$26k-33k (estimate)
4 Days Ago
Infinity
Cedar Rapids, IA | Part Time | Full Time
$32k-40k (estimate)
4 Days Ago
Digital Intelligence Systems Disys
Freeport, IL | Full Time | Temporary
$46k-57k (estimate)
4 Days Ago
Superior Automotive Group Inc
Seligman, MO | Full Time
$27k-34k (estimate)
4 Days Ago
Expanse Ft
New Hyde Park, NY | Part Time | Full Time
$40k-49k (estimate)
4 Days Ago

Remote Call Center - Customer Service Representative

$34k-44k (estimate)
Other 3 Months Ago

Overview Answer phones to respond to general customer inquiries, invoice questions, payment information, customer change requests and customer complaints. Project a professional company image through phone interaction. Candidate bilingual in both English and Spanish strongly preferred. Office Hours (CST): Monday – Friday 6 am - 8pm Saturday 8 am - 5 pm Essential Job Functions Customer Service Answer high call volume and respond to requests in a timely manner. Identify, research, and resolve issues using AS400, Salesforce, Mitel, Microsoft, and various other applications and resources. Research billing issues with a working knowledge of basic billing ledgers. Process insurance endorsements, such as adding/removing vehicles from a policy, changing insurance coverages and other transactions. Process credit card and check payments. Provide product/service information and offer add-on products. Articulate information or direction to a customer’s level of understanding. De-escalate complaints or concerns. Follow-up on inquiries not immediately resolved. Show empathy while providing one call resolution. Maintain expected performance levels and meet or exceed KPIs. Complete other duties as assigned. Proficiency Demonstrate Soft Skills, including active listening, independent problem solving and ability to respond professionally and compassionately. Execute superb Phone Etiquette. Navigate between multiple screens, databases, and complex data entry applications while engaging the customer on the call. Exhibit excellent oral and written communication skills in a concise manner. Demonstrate organizational and prioritizing discipline. Adapt and adhere to policies and procedures. Present attributes of a team player committed to growth and development. Desired Qualifications High school diploma or equivalent. Proficient reading, writing and math skills. Bilingual (English/Spanish) preferred. Minimum one year of Call Center experience or two years in Customer Service. Computer literate with the ability to learn customer service software applications. Basic level Microsoft Office and Outlook. Data Entry skills. Type 35 wpm. Telecommuting Requirements Candidate must have an area his/her residence that can be established as a remote workspace that will be private and otherwise conducive to successfully performing the job functions of the position to which you are applying. Candidate must have, or be able to arrange prior to his/her start date, dependent and/or adult care during working hours. Candidate must have, or obtain access to prior to his/her start date, access to high speed internet with a direct wired LAN connection. Dial-up internet, WiFi and hotspot access is not permitted. Candidate must have, or be able to obtain prior to his/her start date, equipment or accessories that he/she believes are necessary to successfully perform the job functions of this position. As a Team Member at Acceptance Insurance, you will be part of a growing organization that continues to evolve and positively impacts the lives of our team members and customers. We are looking for team members that engage – who take responsibility for themselves and take care of their customers and colleagues. Ideal candidates can compose themselves under pressure, have a “make It right” mindset, and focus their energies on solving problems. This means you’ll be supported by a team with all these qualities, too. If this sounds like the kind of team you’d like to join, we want to hear from you! Acceptance Insurance offers a full line of benefits including: Health Insurance, Dental, Vision, Paid Vacation, Disability Insurance and Employer Matching 401(k) Program. WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants are considered for position and are evaluated without regard to mental or physical disability, race, religion, sexual orientation, color, gender, national origin, age, marital status, military or veteran status or any other protected local, state or federal status unrelated to the performance of the work involved.

Show more

The job skills required for Remote Call Center - Customer Service Representative include Customer Service, Call center, Problem Solving, Microsoft Office, Written Communication, Data entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Remote Call Center - Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Remote Call Center - Customer Service Representative. Select any job title you are interested in and start to search job requirements.

Customer Service

View Jobs

Call center

View Jobs

Problem Solving

View Jobs

Microsoft Office

View Jobs

Written Communication

View Jobs

Data entry

View Jobs
For the skill of  Customer Service
Shotvet
Full Time
$74k-120k (estimate)
Just Posted
For the skill of  Call center
Precision Painting Plus
Remote | Full Time
$42k-55k (estimate)
Just Posted
For the skill of  Problem Solving
Omni Hotels & Resorts
Other
$23k-33k (estimate)
Just Posted
Show more

The following is the career advancement route for Remote Call Center - Customer Service Representative positions, which can be used as a reference in future career path planning. As a Remote Call Center - Customer Service Representative, it can be promoted into senior positions as a Contact Center Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Remote Call Center - Customer Service Representative. You can explore the career advancement for a Remote Call Center - Customer Service Representative below and select your interested title to get hiring information.

If you are interested in becoming a Call Center Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Customer Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Call Center Customer Service Representative job description and responsibilities

A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.

02/26/2022: Pierre, SD

They speak with customers, listen to them gain a better understanding of their needs, and offer possible solutions.

04/02/2022: Lima, OH

They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.

01/07/2022: Saginaw, MI

Good call center agents often stand out from the crowd by being able to tailor the experience to specific customers.

04/02/2022: Topeka, KS

Mental health techs must be flexible, adaptable, and able to think quickly.

01/16/2022: Duluth, MN

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Call Center Customer Service Representative jobs

Mental disorders also affect children, the elderly and are a major problem for the homeless population.

04/02/2022: Lima, OH

Mental health technicians are at the forefront of a rewarding field.

03/03/2022: Battle Creek, MI

Some states require licensing for mental health technicians, so check with state requirements before choosing an educational program.

01/25/2022: Durham, NC

They may also be called psychiatric techs, mental health aides, or psychiatric aides.

01/15/2022: Fargo, ND

Ability to meet established customer service requirements.

02/09/2022: Rock Island, IL

Step 3: View the best colleges and universities for Call Center Customer Service Representative.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
Show more