To learn more about Arkansas Blue Cross and Blue Shield Hiring Policies, please click here. Job Summary The Director Human Resources Administration leads the development, design and implementation of human resources operations, programs, and policies in the areas of compliance, strategic planning, and employee relations, in order to achieve the business strategy, drive employee engagement and comply with regulatory requirements. Requirements EDUCATION Bachelor's degree in Human Resources, Business Administration or related field. Master’s degree preferred. LICENSING/CERTIFICATION Certification as a Professional in Human Resources (PHR), Senior Professional in Human Resources (SPHR), SHRM Certified Professional (SHRM-CP), or SHRM Senior Certified Professional (SHRM-SCP) required; if not certified, must obtain within two years of hire. EXPERIENCE Minimum ten (10) years' progressive human resources experience. OR applicable Masters in related field with minimum eight (8) years' experience. Minimum five (5) years' leadership experience (role, team and/or project management). Extensive knowledge of employment law. ESSENTIAL SKILLS & ABILITIES Human Resource Management Business Compliance Employee Relations Programs Employee Development Plans Employee Engagement Programs Strategic Planning Oral & Written Communication Interpersonal Communication Analytical Labor & Employment Law Leadership Talent Management Detail-Oriented Results-Oriented Confidentiality Skills Analytical, Business Compliance, Confidentiality, Detail-Oriented, Employee Development Plans, Employee Engagement Programs, Employee Relations Programs, Human Resource Management, Interpersonal Communication, Labor and Employment Law, Leadership, Results-Oriented, Strategic Planning, Talent Management, Verbal Communication, Written Communication Responsibilities Directs and plans the work of direct reports with oversight of departmental budgeting, strategic planning and procedural changes., Directs comprehensive, proactive, strategic HR services, including employee relations, policy development & administration, documentation and implementation, onboarding, HR metrics, and legal compliance., Maintains employee policies and periodically reviews the enterprise’s policies and procedures to ensure compliance with best practices and state, federal, and local guidelines. Make recommendations to executive management for improvement or changes to policies and procedures as necessary., Provides leadership and expertise in the development of future long-term and short-term planning initiatives and overall goals, objectives, and priorities for the department; recommends and establishes objectives and strategies for future operations and special projects to achieve these overall goals, objectives, and priorities, Serves as a trusted resource for the enterprise, advising on sensitive issues including, but not limited to, performance issues, conflict management, interpretation of policies, coaching and development opportunities. Oversees the involuntary separation decision process., Stay abreast of changes in legislation on the federal, state and local level, that impacts the way we do business; introduces processes and training, as needed, to ensure the enterprise as well as the employees remain compliant. Oversees the maintenance of records and comply with various federal and/or state reporting requirements or requests. Certifications Professional in Human Resources (PHR) - HR Certification Institute (HCRI) Security Requirements This position is identified as level three (3). This position must ensure the security and confidentiality of records and information to prevent substantial harm, embarrassment, inconvenience, or unfairness to any individual on whom information is maintained. The integrity of information must be maintained as outlined in the company Administrative Manual. Segregation of Duties Segregation of duties will be used to ensure that errors or irregularities are prevented or detected on a timely basis by employees in the normal course of business. This position must adhere to the segregation of duties guidelines in the Administrative Manual. Employment Type Regular ADA Requirements 1.1 General Office Worker, Sedentary, Campus Travel - Someone who normally works in an office setting and routinely travels for work within walking distance of location of primary work assignment.