OVERVIEW:

USA Industries, Inc. is an ISO 9001:2015 certified, American manufacturer incorporated in 1982. USA Industries specializes in the rental and sale of Piping Isolation & Testing Products, Flow Measurement Products, Heat Exchanger Tools, and Tube Plugs. The company boasts an established product line, multiple patents, in-house engineering/design, and unrivaled customer service. Through innovation and professionalism, USA Industries has differentiated itself as a leading supplier of manufactured goods to the refining, chemical processing, and power markets.

We have deeply committed values to our Customers and Employees, as we consider them all part of the USA Industries’ Family. Self-starters who embrace the company’s core values of F.A.M.I.L.Y. (Friendly, Available, Motivated, Innovative, Loyal, “Yes” attitude) will find stability, opportunity, and fulfillment at a continuously growing company. When you join USA Industries Inc., you will have at your disposal the advice and guidance of a team of seasoned professionals from within the industry. You will grow professionally as you gain valuable knowledge and experience through individual and team contributions.

SUMMARY:

The Product Specialist manages the successful development and implementation of the product from beginning to end. This person sees strategic ideas through from design and testing to implementation and market introduction. The ideal candidate will be curious, have a strong attention to detail and passion for customer success.

DUTIES AND RESPONSIBILITIES:

• Research market needs – Review market data and complete an informative analysis of findings. Develop product strategy that guides team towards goals that meet the needs of both the end user and business. Ensure stakeholders have a solid understanding of the product and its capabilities to ensure company-wide success.
• Manage product releases – Draft and distribute product briefs to ensure the smooth introduction of each new release. Answer questions and troubleshoot issues throughout the release lifecycle. 
• Practice customer-centric development – Work with clients to understand their unique needs and pain points. Capture and share client feedback with team to best investigate ways to create a solution. Collaborate cross-functionally to ensure features and functionality are meeting market needs in new and innovative ways. Report the success of the products and strategize improvements needed.
• Agile Management – Run daily rituals like scrum, backlog grooming, planning, and retrospective for a cross-functional team. Monitor the progress of issues and provide solutions for the development team.

QUALIFICATIONS:

Skill

• Computer proficiency in PC based application including Microsoft Office and ability to adapt to new software programs.
• Communicates sufficiently to communicate in a clear, understandable manner.
• Conflict Resolution and Problem Solving experience

• Knowledge of production processes and flow of product
• Must be able to be effective in a fast paced environment
• Proven results influencing stakeholders and displaying improvements
• Ability to translate complex problems and ideas into easily understood descriptions

Education

• Requires a degree in marketing, mechanical engineering, accounting, finance or geo-science subject

Work Experience

• 5 years of operations experience with organizational and P & L experience.
• Experience with technical product and a track record of demonstrated, recognizable results.
• Experience with line isolation, hydrostatic testing, piping, line stop welds preferred.

Physical Requirements

• Must be able to communicate clearly and effectively, capable of listening intently; visual acuity to process paperwork.
• Must be able to sit at a desk for long periods of time.