Job Description: Job title Field Service Representative I Collaborate with Innovative 3Mers Around the World Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a diversity of people, global locations, technologies and products, 3M is a place where you can collaborate with 96,000 other curious, creative 3Mers. “A long-lasting career at 3M comes from having vision, imagination and the ability to see what doesn’t exist. 3Mers are groundbreaking innovators and it’s important that we give every person the space for disruptive and creative thinking.” – John Banovetz, executive vice president, chief technology officer and environmental responsibility at 3M This position provides an opportunity to transition from other private, public, government or military environments to a 3M career. The Impact You’ll Make in this Role As a Field Service Representative I, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by: This position is directly responsible for serving the needs of our healthcare clients, inclusive of the delivery, pickup and maintenance of cutting edge medical device equipment. The Field Service Representative will interface with 3M customers on a daily basis and is responsible for building, cultivating and maintaining superior customer relationships. Supporting customers to include patients and hospital staff on a regular basis providing superior customer service with customer centric solutions Preparing medical device equipment (cleaning and disinfecting), disposables, and documentation processing for delivery Tracking inventory control on assets, parts, disposables, and supplies. Locate missing and misplaced equipment as needed Loading and unloading medical equipment from company vehicles. Attending training and other scheduled business functions which will require commercial air travel Further responsibilities include performing and assisting in maintaining inventory of products, parts, disposables and supplies. Additional Field Service Representative responsibilities include the cleaning, processing and quality control of medical device equipment, general housekeeping of facility and loading and unloading of equipment in company vehicles. Company Vehicle This position requires driving a company vehicle, which will require pre-employment and ongoing review of motor vehicle history for candidates who are offered and hired for this position. Your Skills and Expertise To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications: High School Diploma/GED or higher (completed and verified prior to start) from an accredited institution One (1) year field service experience in a private, public, government, or military environment Current, Valid Driver’s license is required, as you will be issued a company vehicle for this position Additional qualifications that could help you succeed even further in this role include: Ability to work non-traditional work schedule, which may include extended hours including evenings, weekends, and participate in on-call duties Ability to meet physical requirements of the position through fitness testing as required in the Job Safety Analysis (JSA) Travel: May include up to 10% domestic Relocation: May be authorized Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status). Certain job positions within 3M require workers to work in the presence of others within certain geographies and/or at third-party locations. As a necessary requirement of this position with 3M, you must be fully vaccinated at least two weeks prior to your start date. As a reminder, fully vaccinated against COVID-19 means a person has received their primary series of COVID-19 vaccines, and, in certain situations, may also include booster doses. Supporting Your Well-being 3M offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope. Resources for You For more details on what happens before, during and after the interview process, check out the Insights for Candidates page at 3M.com/careers. Learn more about 3M’s creative solutions to the world’s problems at www.3M.com or on Twitter @3M. Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties. Our approach to flexibility is called Work Your Way, which puts employees first and drives well-being in ways that enable 3M’s business and performance goals. You have flexibility in where and when work gets done. It all depends on where and when you can do your best work. Pay & Benefits Overview: https://www.3m.com/3M/en_US/careers-us/working-at-3m/benefits/ 3M is an equal opportunity employer. 3M will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. 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