R10007243 Branch Manager (Open) Location: Kingston, PA - Retail shop How will you CONTRIBUTE and GROW? The Branch Manager has overall responsibility for the critical issues of branch operations and profitability including: sales, sales growth, budgeting, gross margins, operating expenses, safety, customer service, inventory, equipment, building and vehicles, community relations, accounts receivable and resolution of personnel issues. Directly manages the day to day branch retail operations including safety, retail sales, warehousing and distribution. Leads and manages a team consisting of Counter Sales, Warehouse, Drivers and Customer Service employees. Assists with development and execution of marketing plans to support the penetration of key market segments in collaboration with our Sales and Operations teams and outside vendors. Coordinates sales promotion activities, merchandising and displays also opportunities for Airgas-wide conversions. Manages inside sales, sales growth and sales margins. Collaborates with outside sales to ensure order accuracy and properly scheduled customer deliveries by Airgas trucks. Manages branch inventory, daily hard goods inventory cycle counts and maintain showroom and warehouse appearance. Manages all hard goods receiving and all dynamic deployment (hard goods inter-branch orders) for completion timely and daily. Leads and manages the annual/bi-annual physical hard goods inventories. Monitors SAP reports daily such as open order/delivery reports, billing and delivery block reports and open Purchase Order (PO) reports. Provides Daily Cash Reconciliation (DCR) ensuring daily completion addressing any issues prior to deposit. Oversees employee training in procedural areas such as following all Airgas Standard Operating Procedures (SOPS) and safety regulations. Partners with Airgas hardware vendors to schedule and hold monthly vendor product training sessions. Manages branch operating expenses including overtime and office supplies. Works with corporate accounts receivable to manage branch credits and collections. Other duties as assigned. . ________________________ Are you a MATCH? High School Diploma or GED. Associate’s or Bachelor’s degree preferred. Required Length & Type of Experience: Minimum of five (5) years of experience in sales and/or distribution of gases and welding supplies or similar industrial products. Two (2) years of prior demonstrated management or leadership experience. Prior SAP experience preferred. Knowledge, Skills & Abilities: Demonstrated planning skills: Identifies requirements; allocates, and effectively uses information, personnel, time, and other resources necessary for mission accomplishment; establishes appropriate courses of action for self and/or others to accomplish specific goals; develops evaluation criteria and tracking systems for monitoring goal progress and accomplishment; and specifies objectives, schedules, and priorities. Interpersonal skills: Is aware of, responds to, and considers the needs, feelings, and capabilities of others; deals effectively with others in favorable and unfavorable situations regardless of their status or position; accepts interpersonal and cultural differences; manages conflict/confrontations/ disagreements in a positive manner that minimizes personal impact, to include controlling one’s own feelings and reactions; and provides appropriate support to others. Excellent customer service skills. Proficient working knowledge of Microsoft Office applications (Word, Excel, and Outlook). Role Model: Sets a good example of how to do the job; demonstrates personal integrity, responsibility, and accountability. Provides advice and assistance to help others accomplish their work. Directs/motivates self. Leadership skills: Establishes work standards and expectations for self and others. Appropriately assigns/delegates work and authority to others in the accomplishment of goals. Keeps goals and objectives in sight at all times, monitors progress toward goals, and works to overcome barriers and obstacles. Provides coaching, advice, and assistance as required. Appropriately assesses contributions and performance of employees; provides appropriate recognition, and deals with problems as they arise. Instills in others a sense of pride in the job at hand. Ability to work independently and under some pressure to meet deadlines. Demonstrates a clear, direct and effective speaking manner for the purpose of explaining information to customers and employees exhibiting a positive attitude. Strong detail oriented problem-solver: Identifies existing and potential problems/issues. Obtains relevant information about the problem/issue, including recognizing whether or not more information is needed. Objectively evaluates relevant information about the problem/issue. Identifies the specific cause of the problem/issue. Develops recommendations, develops and evaluates alternative course of action, selects courses of action, and follows up. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. EOE AA M/F/Vet/Disability Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status, or disability _________________________ Your differences enhance our performance At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world. Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions. Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for Industry and Health. Air Liquide is present in 78 countries with approximately 64,500 associates globally. Join us for a stimulating experience: you’ll find a world of learning and development opportunities where inventiveness is at the heart of what we do, in an open, collaborative and respectful environment.