Description

At USPack, we know our people set us apart and we do everything we can to invest in them and help them grow every day!

We don’t put people in jobs, we work with them to develop long-term career paths that are rewarding, challenging, and fulfilling. We’ve built an inclusive culture where everyone has a voice and a sense of belonging. We work together, we play together, and we succeed together!

Get on the path to a successful career that delivers more!!!

The Terminal Manager is the senior leader in the terminal, responsible for the overall operation of the facility to include operations, customer service, financial performance, and employee development.

The Terminal Manager's responsibilities include:

• Continuously assess service delivery to ensure the customers’ expectations are exceeded. Manage the Terminal Profit & Loss Statement to ensure the budget is met for revenue, gross profit, personnel, general and administrative expenses.
• Plan, implement and oversee the work of staff members to ensure efficiency and compliance with organizational requirements and company procedures.
• Manage all operational KPI’s, including but not limited to warehouse efficiency, employee efficiency, warehouse utilization, on time delivery and piece scanning, to ensure targets are exceeded.
• Evaluate transportation services and implement changes to scheduling and vendors as needed to ensure the terminal provides the highest-level service at the least cost.
• Ensure staff members fully and consistently comply with safety rules, administrative procedures and policies, environmental policies, and government regulations.
• Act quickly and decisively to resolve shipper or customer complaints and verify their authenticity and accuracy.
• Conduct frequent telephonic and face-to-face meetings with high volume customers to ensure customer expectations are met.
• Ensure facility is managed and operating properly to allow for the potential of full productivity at all times.
• WMS system [Cadre] to track and manage the warehouse operations including account setup, daily activity, daily billing, productivity reporting and monthly billing.
• Oversee all warehouse associates and the cleanliness of the facility.

Requirements

Passion for Service - Collaboration - Accountability - Adaptability - Responsiveness - Respect

• Associate degree or equivalent from two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.
• 1 to 3 years of previous transportation related experience.
• Previous experience managing a Profit & Loss Statement.
• Strong leadership and team building skills.
• Effective organizational and multitasking skills.

USPack's Benefits include:

• Medical, Dental, Vision benefits
• 401K Plan
• PTO
• Paid Holidays

Shift Days: Monday-Saturday

Shift Hours: 5:00AM - 3:30PM

Job-type: Full-time

Compensation: $75,000-$80,000 annually Eligible for a Performance Bonus

USPack is a leading logistics provider custom built for the evolving needs of businesses in today’s same-day delivery world.

Find out more at: www.gouspack.com