Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results. Job Title Manager Software Engineering Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results. Overview: Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview This is an exciting opportunity for you to join Mastercard on the global credit card authorization team. The system facilitates billions of transactions among issuers, acquirers, and service providers. Come join us! Responsibilities • Manage the scrum teams for successful product delivery through Testing with utmost quality. • Work with product/architecture to have all features/stories are ready for Testing • Interpret Test Strategy specifications to produce detailed, robust and scalable designs that meet all customer requirements. • Find and implement the ‘best fit’ solution to address the requirement on time. • Validate solutions with the architecture team. • Provide task estimates, level of complexity assessment • Identify best-of-breed methods / tools / API’s and assess technical fit • Assist in defining the processes and choice of automation tools to be used across the group • Formally supervise and coach 2 teams of engineers to build, enhance, and support multiple applications/services in the delivery of internal or market-facing Products, Platforms, or Product bundles • Work with business/product owners/BizOps to develop and deliver on new services to introduce new products and bundles & define test Strategy • Ensure objectives and development plans are established at the start of the year and reviewed continuously throughout the year • Recruit and hire the right talent, always bringing in someone better than at least half the individuals in the role • Continuously engage and improve teams’ performance by conducting recurring 1-1 meetings, knowing your people, managing career development, and understanding who is at risk • Provide and facilitate timely feedback, coaching in the moment, and mentoring for staff at all levels • Emulate and drive Mastercard Way behaviors through their behavior, recognitions, coaching, and employee engagement • Manage and optimize budgets, forecasting, and cost allocation while delivering on business needs in the area of ownership • Provide strategic thinking and leadership related to a wide range of applications and systems, or software-development methodologies • Benchmark and drive engineering productivity, quality, and technology policy compliance in the areas of ownership • Proactively share and seek knowledge within their Guild/Program to drive reuse of patterns/libraries/practices and enhance productivity About You: • Managed at least 2 scrum teams • Experience working in an Agile environment. •IT experience with successful track record in managing small scale development organization with demonstrated thought-leadership, cross-functional influence, and partnership • Progressively grown career with proven design and development experiences in different languages, • Able to perform debugging and troubleshooting to analyse core, heap, thread dumps and remove coding errors • Has skills to document and coach team on the Test practices and coding guidelines (e.g., branching, peer reviews, library use, logging, scanning rules, test-driven development, error handling) • Has skills to undertake a technical review of code across applications and their dependencies to look for anti-patterns and promote continuous refactoring • Understands and elaborates technical debt and operational issues to drive prioritization discussions with stakeholders to improve the run experience • Understands system architecture to plan for platform and infrastructure capacity (e.g., database, compute, network, storage) and drives the dependency prioritization to reduce the delivery lead time • Has skills to understand customer journeys and ensure a good customer experience by continuously reducing mean time to mitigate (MTTM) for incidents and ensuring high availability (99.95% as a starting point) • Has skills to simplify deployment and eliminate software and infrastructure snowflakes using standardized platforms, ephemeral instances, and automation • Has skills to orchestrate release workflows and pipelines and apply standardized pipelines via APIs to achieve CI and CD using industry-standard tools (e.g., Jenkins, Bamboo, AWS/Azure pipelines, XL Release, others) • Able to configure rules and build automation for code with vulnerability scanning and software composition analysis using standard tools (e.g., Sonar, Checkmarx, Nexus, JFrog XRay, Veracode, others) • Has skills to define, organize, and report on test runs for major, minor, and hotfix releases (including unit, component level, system level, customer journeys, past customer issues, and regulatory controls) • Has skills to conduct various performance tests (e.g., load, spike, breakpoint, endurance) to understand application/service limits and be Desired Knowledge, Skills, and Experience: • Domain/Functional knowledge - Banking, Financial Services, Payments, • Knowledge of BDD/TDD methodology and technologies like Cucumber, Test Automation using Java. • People Manager COVID-19 Considerations We value the safety of each member of our community because we know we’re all in this together. In many locations, which may change over time, we’ve implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in some locations, only individuals who have been fully vaccinated will be permitted inside Mastercard offices until further notice. In the US, Mastercard is a government contractor, which may legally require most Mastercard employees to be vaccinated unless a verified approved medical or religious exemption is granted. Further, we are currently making every effort towards having employees return to work in the office 2 days per week, if that makes sense for their team. Everyone must be vaccinated to enter Mastercard offices at this time. Therefore, we expect all candidates to be vaccinated or to be approved for a medical or religious accommodation prior to commencing work at Mastercard. #LI-JN1 #LI-HYBRID In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Governments need greater efficiencies; we help create them. Small businesses are virtual; we give them access to a world of buyers. Retailers want to fight fraud; we provide the tools.