• Well organized with outstanding coordination and multitasking ability
• Is able to communicate up, down and across the organization to ensure success
• Intermediate skill level using Google applications (gmail, docs, sheets, slides, hangouts, etc) and Microsoft Office Suite
• Excellent verbal and written communication skills
• Reliable, responsible, dependable, and capable of fulfilling obligations and has a deep desire to anticipate, engage and satisfy customer needs.
• A systematic approach to problem-solving
• Always promotes positive guest and co-worker relationships
• Can calmly and effectively adapt to constructive feedback in high-stress environment

• Coordinate activities with other internal departments. Participate in management team meetings.
• Interface with vendors and key service users within client organization.
• Works with the Catering Managers in the preparation of performance objectives and evaluation of the service staff.
• Collaborates with clients and the Catering Managers regarding proper set-up, event execution, and resetting for the day/evening.
• Must work directly with food production to ensure proper portioning and production needs are met.

• At least 2 years providing excellent one on one customer service in hospitality, food service or retail environments.
• Previous experience supervising others
• ServSafe Certification
• Demonstrates experience using basic computer software, previous knowledge of Catertrax or a similar catering software and Google Suite a plus

• Follow all safety rules and actively prevent accidents.
• Comply with all ServSafe and HACCP programs and principles.
• Manage and update Catertrax catering software per client requests
• Works with the Catering Managers in the preparation of performance objectives and evaluation of the service staff
• Monitor team performance and provide regular feedback while ensuring knowledge of food menus and specialty promotions
• Ensure all events are set up and broken down according to the site standards and are delivered for accuracy and presentation that is both appealing and logical to the user
• Manage Catering Inventory
• Respond to guest requests in a friendly, timely, and efficient manner
• Constant communication with the team and management regarding any guest special needs
• Supports the operation, if needed, by assisting with service delivery

• Work up to 8 hours a day on your feet, excluding breaks.
• Must be able to lift a minimum of 25lbs.
• Come to work properly dressed according to the dress code.
• Employee must be able to work under pressure and time deadlines during peak periods.

Date posted:

DEC 7, 2022

Country:

UNITED STATES

Location:

SEATTLE, WA, US, 98101-1878

Job Category:

FOOD SERVICES

Full time/Part time:

FULL TIME

Requisition ID:

32819