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US Fitness
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Front Desk Associate
US Fitness Peachtree, GA
$30k-39k (estimate)
Full Time | Sports & Recreation 0 Months Ago
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US Fitness is Hiring a Front Desk Associate Near Peachtree, GA

Description

Summary Objective:

Front Desk Associates are responsible for providing exceptional service to members, guests, visitors and staff at the front desk, both in-person and over the phone. Front Desk Associates are expected to surpass all expectations under the management of the Front Desk Supervisor and with support of the Front Desk Team. Most importantly, Front Desk Associates will build rapport with all members, visitors and guests to create a welcoming environment.

Essential Functions:

  • Deliver the ultimate fitness experience to every member, every time
  • Provide the highest level of customer service to all members, guests and visitors upon arrival
  • Professionally greet and check in members, guests, and visitors upon arrival and thank them as they leave
  • Actively recruit and retain members
  • Answer questions, solve problems, and refer comments and concerns appropriately

Job Responsibilities:

  • Answer phones, field questions, and route calls in keeping with Front Desk standards
  • Perform cash, check, and credit card transactions accurately
  • Schedule courts and program services for members
  • Maintain a clean and organized front desk and lobby area
  • Use online computer software for member check-ins, updating member accounts as needed
  • Attend all scheduled meetings and trainings
  • Understand and follow employee standards of conduct and ethics
  • Understand and uphold club building, facilities, service, program, and emergency procedures
  • Assume other duties as assigned
  • Work morning, evening, and weekend shifts as necessary

Required Knowledge, Skills & Abilities:

  • Excellent verbal and nonverbal communication skills
  • Excellent listening skills
  • Strong work ethic that includes punctuality, organization, and attention to detail
  • Ability to maintain a friendly, enthusiastic, and positive attitude
  • Outwardly facing professional appearance to include a smile, uniform, and name tag
  • Confidence and desire to create new relationships quickly
  • Ability to quickly acquire and apply new knowledge and skills
  • Ability to multitask and work well under pressure
  • Basic computer skills (MS Office, email, MS Windows)
  • Familiarity with basic cash-handling procedures

Required Experience, Education & Certifications:

  • High school diploma or GED preferred
  • Six months experience in a health club, customer service, or retail role preferred
  • Current CPR/AED certification required (if you don't have current CPR/AED certification you will be required to get certified within 60 days of employment)

Employee Benefits:

All US Fitness team members receive:

  • Complimentary Membership and Guest Privileges
  • Discounts on Personal Training, Mind&Body, Aquatics, and Kids Programs
  • Discounts on Serenity Day Spa Services and all apparel
  • Employee Referral Gift
  • In-house Continuing Education Credits and CEC Reimbursement

Additional Full Time Benefits:

  • Medical, Dental, Vision, Supplemental Benefits and Group Life Insurance Benefits
  • 401(k) Retirement Plan
  • Paid Time Off

Relocation: Candidates outside of the specified area are welcome to apply but if selected for an interview, they must be willing to travel at own cost. Relocation assistance is not offered.

US FITNESS IS AN EQUAL OPPORTUNITY EMPLOYER

Know Your Rights

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
US FITNESS IS AN EQUAL OPPORTUNITY EMPLOYER.
US Fitness is an equal opportunity employer and conducts all hiring and employment practices strictly in accordance with applicable employment discrimination laws and regulations. Discrimination in employment on the basis of any classification protected under federal, state, or local law is a violation of our policy and is illegal. The Company does not discriminate in hiring or employment on the basis of race, color, creed, religion, sex, national origin, ancestry, age, mental or physical disability (including HIV and AIDS), pregnancy, protected veteran status, status as a uniformed service member under the Uniformed Services Employment and Reemployment Rights Act (“uniformed service member status”), marital status, sexual orientation, gender identity, genetic information, or other categories defined by federal, state, or local law.
EEO is the LAW.
Reasonable Accommodations: If you have an inquiry about an application or have a physical and/or mental disability and need special accommodations applying for a job using our online application system, please call 703-740-9009 or email careers@usfitnessgroup.com."

Job Summary

JOB TYPE

Full Time

INDUSTRY

Sports & Recreation

SALARY

$30k-39k (estimate)

POST DATE

03/07/2023

EXPIRATION DATE

03/26/2024

WEBSITE

theusfitness.com

HEADQUARTERS

Brawley, CA

SIZE

<25

INDUSTRY

Sports & Recreation

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The job skills required for Front Desk Associate include Customer Service, Communication Skills, Attention to Detail, Credit Card, Life Insurance, Cash Handling, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Associate. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Front Desk Associate positions, which can be used as a reference in future career path planning. As a Front Desk Associate, it can be promoted into senior positions as a Receptionist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Associate. You can explore the career advancement for a Front Desk Associate below and select your interested title to get hiring information.

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If you are interested in becoming a Front Desk Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk Associate job description and responsibilities

Front Desk Associate keeps the front desk and lobby area clean and neat.

01/02/2022: Houston, TX

The Front Desk Receptionist will perform a variety of general office duties such as client service, data entry, requisition of supplies, secretarial services, mail services, public relations, correspondence, and word processing.

02/05/2022: Saint Louis, MO

Working at the front desk requires using computers to keep records, process payments, and complete other tasks.

03/03/2022: Virginia Beach, VA

Maintaining cleanliness of front desk areas to contribute to an exceptional facility experience.

01/04/2022: Trenton, NJ

The Front Desk employee ensures positive customer experience.

12/09/2021: Lafayette, LA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Associate jobs

A front desk agent does not need any experience but should have a high school degree or GED equivalent.

02/14/2022: Memphis, TN

A front desk receptionist needs to be highly organized, friendly and engaging.

01/09/2022: Chillicothe, OH

Because a front desk worker has to multitask and serve many guests at once, a good employee must keep calm under pressure.

02/03/2022: Bridgeport, CT

Front desk employees need to be able to get along and work with a variety of people.

02/24/2022: Monroe, LA

Always Be Available as a Mentor.

03/03/2022: Lancaster, PA

Step 3: View the best colleges and universities for Front Desk Associate.

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